Pinnacle: Building a Resilient Team
EMS World article: This week at the 14th Pinnacle EMS Leadership Forum in Orlando, one session provided a different perspective on PTSD—a topic that needs to be talked about more in the EMS community.
FirstWatch Launches ResilientFirst™
EMS1 article: FirstWatch launches ResilientFirst™ to improve EMS provider wellness
FirstWatch Announces Launch of ResilientFirst™
EMS World Press Release: FirstWatch Announces Launch of ResilientFirst™
In The Beginning There Was Mike, Then There Was EMS: The Mike Taigman Interview
The Wilco EMS PodSquad presents: In The Beginning There Was Mike, Then There Was EMS: The Mike Taigman Interview
Guiding choices and opening doors: Mentoring revisited
Mentorship comes full circle for EMS leader Mike Taigman, with collaborations in quality improvement and advancing EMS in this EMS1 article.
Response Time Performance Improvement through System Re-design
EMS1 article by David Murphy and Mike Taigman. Riggs/SEMSA Ambulance, in Merced County, California, accomplished faster response times, penalty savings, and improved morale across EMTs, paramedics, and EMS leadership by making changes in policies, training, and practices.
Building a More Effective and Efficient EMS Quality Improvement System
JEMS article by Lane Kilpatrick, quality improvement manager for Community Ambulance in Georgia. FirstWatch automates the QA process and helps to provide immediate feedback to crews and focus on the things that matter to patients.
Data Without Borders
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...
Q&A: Naloxone is not enough
EMS1 article by Mike Taigman and Silvia Verdugo MD, MPH, where Medical Director and Emergency Physician Gene Hern explores the potential for treating patients with opioid use disorder with buprenorphine. Visit website here.
Implementing Change without Breeding Discontent
EMS1 article by Mike Taigman and Heath Wright, featuring an EMS agency success story in improving patient care and service, with financial benefits for the agency and EMS providers. Visit website here.
EMS Agenda 2050
EMS Agenda 2050 is the result of a collaborative and inclusive two-year effort to create a bold plan for the next several decades. The new Agenda for the Future envisions people-centered innovative possibilities to advance EMS systems and is now available to download here. FirstWatch supported the effort by lending out our own Mike Taigman to serve as the facilitator for this important project. Visit website here.
Trends in EMS Continuing Education
FirstWatch Improvement Guide Mike Taigman interviewed about the future of EMS Education! Check out this EMS World article. Visit website here.
EMS Garage at EMS World Expo: Mike Taigman
Listen to this podcast from EMS World, featuring FirstWatch Improvement Guide, Mike Taigman. In this episode Mike talks about using data to improve your system the importance of increasing joy on the job. Visit website here.
Law Officer: Crime in Real Time
Using CAD data for crime analysis by Steve Walter
FirstWatch Solutions Provide Actionable Information for Oceanside Police
Law enforcement agencies are faced with the significant challenge of making sense of mountains of crime data. FirstWatch, headquartered in Encinitas, Calif., helps the Oceanside Police Department by turning this raw data into valuable, actionable information available to their law enforcement teams and other authorized stakeholder groups in real time.
Helping Data Work for You
"FirstWatch significantly expedites the process. Departments using FirstWatch can look at and act on data, essentially in real-time, and can map trends and set up alerts based on crime category or location."
