EMS1 Article – Elbow bumps are the new hugs
EMS1 article by Mike Taigman - Coronavirus spread in an already busy flu season calls staffing contingency plans and a commitment to hygiene and PPE
Coronavirus: 2 dozen first responders quarantined in Washington state
WSB-TV - Article and Video: Two dozen emergency workers in Washington state are off the job as they are being monitored for possible exposure to the coronavirus. (KIRO7.com)
EMS1 Article – Quick Take: Transporting Patient One – Coronavirus in the US
EMS1 Article by Rob Lawrence. Snohomish County, Washington, officials describe the EMS transport of the first confirmed 2019-nCoV patient in the U.S.
Applying neuroscience to EMS training
EMS1 Article by Mike Taigman. Applying neuroscience to EMS training - Being sufficiently rested, revisiting the content and putting it into practice quickly all impact knowledge retention
It’s like immunizing your brain: Depression, PTSD and suicide prevention
EMS1 Article by Mike Taigman. It’s like immunizing your brain: Depression, PTSD and suicide prevention - Seven resolutions for increasing your resilience to prevent psychological and emotional trauma in emergency services
Recognizing how labels shape narratives in prehospital medicine
EMS1 Article by Mike Taigman. EMS leaders must be conscious and intentional in applying labeling lenses to patients and providers.
How Improving Resilience Can Make You Healthier, Happier and More Effective
JEMS Q&A with FirstWatch Improvement Guide, Mike Taigman. In this interview, Taigman talks about the science behind resilience, what it means for EMS and what he’s learned about himself during his own efforts to increase his resilience.
Improve performance, hospital relationships and morale with process owners
Montgomery County, Maryland Fire & Rescue Service’s Russell Patterson shares how process ownership is streamlining their ACS, STEMI management in this EMS1 article by By Tim Burns and Mike Taigman.
Are You Using Data the Right Way?
Our friends Dave Williams Ph.D., and Brandon Bennett just published a wonderful article that everyone who uses data to make decisions should read.
Opioids: How the City of Lowell, Massachusetts, is Fighting the Crisis
ICMA article delves into making real improvements within the opioid crisis, featuring our customer and friend Jon Kelley, Director of Operations, Communication, and IT for Trinity EMS, and FirstWatch Clinical Solutions Specialist, Sylvia Verdugo. Written by Audrey Fraizer, Managing Editor, Journal of Emergency Dispatch, International Academies of Emergency Dispatch.
Quick Take: Building First Responder Resilience
EMS1 article featuring a webinar from the Pinnacle Webinar Series with Jim Marshall and Mike Taigman offering specific leadership strategies to build a resilient team of first responders.
Pinnacle EMS Quick Take: Match supply to demand to provide optimal performance
EMS1 article: It’s been more than four decades since economist Jack Stout introduced the concept of system status management (SSM) to EMS. The idea that systems should use data to match supply to demand in an effort to meet response time goals transformed how some communities deployed EMS units.
Pinnacle: Building a Resilient Team
EMS World article: This week at the 14th Pinnacle EMS Leadership Forum in Orlando, one session provided a different perspective on PTSD—a topic that needs to be talked about more in the EMS community.
FirstWatch Launches ResilientFirst™
EMS1 article: FirstWatch launches ResilientFirst™ to improve EMS provider wellness
FirstWatch Announces Launch of ResilientFirst™
EMS World Press Release: FirstWatch Announces Launch of ResilientFirst™
In The Beginning There Was Mike, Then There Was EMS: The Mike Taigman Interview
The Wilco EMS PodSquad presents: In The Beginning There Was Mike, Then There Was EMS: The Mike Taigman Interview
Guiding choices and opening doors: Mentoring revisited
Mentorship comes full circle for EMS leader Mike Taigman, with collaborations in quality improvement and advancing EMS in this EMS1 article.
Response Time Performance Improvement through System Re-design
EMS1 article by David Murphy and Mike Taigman. Riggs/SEMSA Ambulance, in Merced County, California, accomplished faster response times, penalty savings, and improved morale across EMTs, paramedics, and EMS leadership by making changes in policies, training, and practices.
Building a More Effective and Efficient EMS Quality Improvement System
JEMS article by Lane Kilpatrick, quality improvement manager for Community Ambulance in Georgia. FirstWatch automates the QA process and helps to provide immediate feedback to crews and focus on the things that matter to patients.
Data Without Borders
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...
