Conversations That Matter

Conversations That Matter is a virtual roundtable series hosted by FirstWatch. Its goal is to provide compelling, relevant, conversations intended to improve people-centered care using data and the science of quality improvement—it’s not your father’s webinar!

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Latest Past Events

Real-Time Connection: Oceanside PD Crime Data Mapping

Collaborating with the community you serve is more important for law enforcement agencies than ever. During this open interactive session you’ll learn how Oceanside Police Department has leveraged technology to enhance their ability to fight crime and improve their relationship with the people they serve.

Partnering with Hospitals: Solving Offload Problems Together

Recent Tweets: “36 ambulances were stacked outside the hospital last night with crews forced to swap oxygen cylinders with each other as they ran out.” “It used to be we had 50 patients in the emergency department on handover; now we have 180. Last night 60% of patients had been in the ED more than 12 hours, some more than 40.” We are frustrated with wall time and diversions. Our hospital partners are understaffed and overwhelmed. There are no easy solutions. Watch this collaborative conversation on this challenging topic.

Leadership in Turbulent Times

Recording coming soon. Most leadership systems in Emergency Services draw structure, rank, and practices from the military. Our approach to quality management tends to come from industry. Are our notions outdated? How is leadership actually practiced in the U.S. Military and industry? What can we apply to our own organizations as we face turbulent times? We explore these topics and more.