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Helping 911 Professionals Law Enforcement      EMS Systems       Fire Departments    Public Health     transform raw data into meaningful information in real-time.

For over 25 years, across hundreds of communities throughout the U.S. and Canada, FirstWatch helps public safety and healthcare professionals solve problems.

Our experienced team uses the data you’re already collecting and makes sense of it, improving situational awareness and operational effectiveness for better outcomes.

Our customized solutions, deep public safety experience and committed customer support team will help take care of your needs so that you can take better care of those in your community.
FirstWatch Team

Six Ways We Strengthen and Support Your Team

Real-Time Data

View CAD, ePCR, ProQA, RMS, and Hospital ED data through your system or our app.

Better Performance

Improve operational and clinical performance by monitoring KPIs and adhering to patient care protocols.

Early Event Detection

Receive alerts for warning signs of chemical, biological or radioactive events and for epidemics or pandemics.

Dynamic Dashboards

See the status of any data set quickly and easily to take action in real time.

Easy Implementation

FirstWatch integrates with your systems, requiring no additional work on your end.

Improved Situational Awareness

Get notifications about suspicious activity, crime trends, arson patterns and other incidents, including activity near high-threat facilities.

362
Licensed Sites

7,861,291
YTD Public Safety Records Scanned

187,000,943
Population Monitored

584,080,149
Public Safety Records Scanned Since Inception

12,491
Public Safety Records Scanned Today

02/14/2025 04:00:03 AM
Network Stats Updated

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Latest News

Stockton Fire Dept. Delivers Customer Service through Data

How this busy agency supports its neighbors and keeps up with demand with FirstWatch

  “The real advantage of FirstWatch,” says Michele Godina Machado, Administrative Analyst II at Stockton... read more

Mary Meeks Reflects on a Year as the 2024 Jack Stout EMS Fellow

Serving the People Behind the Data

  How do we add value to our community? “That has been stuck in my head as a huge and fundamental question,” says Mary E.... read more

Paramedic Chiefs of Canada – The Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers

View this in-depth exploration of the innovative Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers. This session is designed for EMS directors, EMS administrators, paramedics, dispatchers, mental... read more

Paramedic Chiefs of Canada – Paramedicine, mental health, and crisis calls in the community: Highlights for leadership

In this session, we will consider some of the current research and evidence with respect to what paramedic leaders need to know and what they can do to implement evidence-informed improvements.... read more

NEMSQA Wins Nicholas Rosecrans Award for Reducing Ambulance Crashes with Lights and Siren Initiative

LAS VEGAS, NV (September 18, 2024) – The National EMS Quality Alliance (NEMSQA) was honored as this year’s prestigious Nicholas Rosecrans Award winner for their exceptional work on the Lights... read more

Election Safety: Risk Assessment and Preparation Webinar

The upcoming presidential election will be a wild adventure for the U.S. (as well as future elections everywhere). In addition to deciding our vote, those of us in emergency services... read more

Public Health Emergency of International Concern – Mpox Clade I

The likelihood of a large outbreak of Mpox Clade I or I b is low outside of Africa, but isolated cases or outbreaks are possible. This post provides an early... read more

Pinnacle Webinar Series – Tackling Overdoses with Real-Time Data

Overdoses continue to plague communities throughout the US and Canada. One North American EMS system recently had 245 overdoses in a single day. Identifying, tracking, and mapping overdoses is key... read more

Mary E. Meeks Selected as the 2024 – 25 Recipient of the Jack Stout EMS Fellowship for Leadership Development

PLATTE CITY, MO — Mary E. Meeks, EMS District Chief for Chatham Emergency Services (CES), headquartered in Savannah, Ga., has been named the 2024 - 25 recipient of the Jack... read more

CPSE – FirstWatch Webinar – Data-driven Leadership: Quality Improvement in the Fire Service

In this webinar we explored strategies for: sharing data with your team in an actionable way, make measurable and meaningful improvements in the things that matter to your community, team,... read more

Celebrating Pride Month at FirstWatch: Honoring Our LGBTQ+ Team Members

As we step into June, FirstWatch is proud to celebrate Pride Month, a time dedicated to honoring the vibrant and diverse LGBTQ+ community. This month serves as a powerful reminder... read more

EMS Visionary Award – Mike Taigman

Mike Taigman, FirstWatch Improvement Guide, has been awarded the prestigious Keith Neely Outstanding Contribution to EMS Award in recognition of his exceptional contributions to the field of Emergency Medical Services... read more

Jems – Mike Taigman Honored with the Keith Neely Outstanding Contribution to EMS Award

Mike Taigman, FirstWatch Improvement Guide, has been awarded the prestigious Keith Neely Outstanding Contribution to EMS Award in recognition of his exceptional contributions to the field of Emergency Medical Services... read more

Collaborate Live 2023 – Brian Frankel – Data

FirstWatch customer-partner, Brian Frankel, Deputy Chief EMS, Stafford County Fire Rescue, takeaway from Collaborate Live 2023 – Data is important.   read more

Collaborate Live 2023 – Santo Pasqua – Making Improvements

FirstWatch customer-partner, Santo Pasqua, Deputy Chief, Hamilton Paramedic Service, takeaway from Collaborate Live 2023 – Making improvements with FirstWatch.   read more

Collaborate Live 2023 – Santo Pasqua – HTSD

FirstWatch customer-partner, Santo Pasqua, Deputy Chief, Hamilton Paramedic Service, takeaway from Collaborate Live 2023 – Offload delays and the FirstWatch Hospital Transport Status Dashboard.   read more

Collaborate Live 2023 – Joshua Parish – Networking

FirstWatch customer-partner, Joshua Parish, Assistant Chief, Milwaukee Fire Dept, takeaway from Collaborate Live 2023 – Training with the FirstWatch team and networking with other agencies. read more

Collaborate Live 2023 – Joshua Parish – Learning

FirstWatch customer-partner, Joshua Parish, Assistant Chief, Milwaukee Fire Dept, takeaway from Collaborate Live 2023 – Discovering more of what FirstWatch does. read more

Orange County Fire Authority: Leading with Data

Transparency is good. But data without context can mislead. How OCFA leverages data to tell a more complete story. “A critical component of our work is accurately identifying and describing the... read more

JEMS – Kayla Welwood Selected as the 2023-24 Recipient of the Jack Stout EMS Fellowship for Leadership Development

Kayla Welwood, manager of Low Acuity and Integrated Care with the Clinical Hub, at the British Columbia (Canada) Emergency Health Services (BCEHS), has been named the 2023-24 recipient of the... read more