Press Releases

JEMS – FirstWatch and Fitch EMS Foundation Announce Jack Stout EMS Fellowship

The Jack Stout EMS Fellowship, endowed by FirstWatch, will be open to any aspiring EMS leader who is interested in acquiring the knowledge and skills to lead EMS systems now and in the future. Named for the late Jack Stout, considered to be the father of high-performance EMS systems, the Fellowship will allow selected individuals to learn the principles espoused by Stout.

EMS World – FirstWatch and Hello Driven Announce CAPCE Accreditation

CARLSBAD, CA—FirstWatch and Hello Driven announced November 30, 2021, the accreditation of their Driven Resilience Training by the Commission on Accreditation for Prehospital Continuing Education (CAPCE). This will allow emergency medical services professionals to receive continuing education credits by using the app, which helps users develop resilience.

PSC – RQI Partners and FirstWatch Combine Resuscitation Quality Improvement Solution, Analytics and Data to Help Save More Lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

RQI Partners and FirstWatch combine resuscitation quality improvement solution, analytics and data to help save more lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

EMS1 – FirstWatch to host series of Conversations that Matter for leaders in EMS and public safety

EMS1 - On Thursday, October 1, FirstWatch is launching Conversations that Matter, a series of virtual roundtable discussions featuring leaders talking about some of the most important issues facing our professions. FirstWatch Improvement Guide Mike Taigman will facilitate, engaging the expert guest speakers and audience in dialogue to encourage information sharing and collaboration to help tackle tough problems.

JEMS – FirstWatch to Host Series of Conversations that Matter for Leaders in EMS and Public Safety

JEMS - On Thursday, October 1, FirstWatch is launching Conversations that Matter, a series of virtual roundtable discussions featuring leaders talking about some of the most important issues facing our professions. FirstWatch Improvement Guide Mike Taigman will facilitate, engaging the expert guest speakers and audience in dialogue to encourage information sharing and collaboration to help tackle tough problems.

FirstWatch and Richmond Celebrate 15 Years Together

The Richmond Ambulance Authority (RAA), was the first EMS agency in the world to implement the first commercial version of FirstWatch, which at the time focused on biosurveillance. RAA and FirstWatch, now an industry leader in public safety data analytics and improvement, are pleased to announce the 15th anniversary of that first installation. Read the full Press Release from RAA

Mike Taigman to Join FirstWatch Team: Will Focus on FirstPass Quality Improvement Tool

Download the PDF Encinitas, Calif. – February 1, 2016 – Starting in April, Mike Taigman will become the newest member of the FirstWatch team, President Todd Stout announced today. “Mike is an industry leader and internationally recognized as an educator, facilitator, consultant and author,” said Stout. “The clinical experience, knowledge and passion for quality improvement he will bring to our team is nothing short of extraordinary.” FirstWatch, based in Encinitas, Calif., began monitoring 911 data in Kansas City, Mo., in 1999. Since then,...

FirstWatch Helps North Shore Fire/Rescue, WI with Real-time Fire Intelligence Dashboards, Visualizations and Reports

Download the PDF Encinitas, Calif. – December 16, 2015 – In the wake of the fire department dashboard system VineLight shutting off their subscriber site to customers with few hours’ notice, North Shore Fire/Rescue, WI needed a system to help keep their finger on the pulse of their data – and FirstWatch was there to help. North Shore Fire Chief Robert Whitaker said, “We use our data for situational awareness, performance measures, NFPA measures, monitoring compliance and so much more. I want...