Author - Jenny Abercrombie

June 25, 2026Read more...

Staff Accountant (posted 6-25-26)

Reporting to the Sr. Staff Accountant, the Staff Accountant will offer a unique professional growth and development opportunity as a multifunctional role. This position requires periodic on-site attendance at the corporate office in Carlsbad, CA, as needed. You will be responsible for supporting bank tasks, credit card, general ledger reconciliations, accrual entries, invoicing, supplier payments, journal entry processing, and in-progress accounting within NetSuite and any other related platforms.

April 22, 2026Read more...

Webinar: 170 Years of Sadlers: The (P)luck of Fred and Blair

Alfred Sadler, MD, and Blair Sadler, JD, are twin brothers who worked together in the 1960s and 1970s and created the laws that gave us organ donations for transplants, the profession of physician assistants (PAs), and the foundation of EMS in the United States. Their book, “(P)luck” describes their journey and highlights fifteen ideas for catalyzing change that are as spot on for leaders today as they were at the birth of EMS. Join us for a conversation with these...

April 9, 2026Read more...

Technical Analyst (posted 4-9-26)

A Technical Analyst can confidently partner with our clients and understand the real-world operations behind the data. This role focuses on supporting FirstWatch solutions and benefits from an understanding of public safety operations and the real-world context behind the data. The ideal candidate has experience working within or alongside EMS, Fire, or Law Enforcement environments and is comfortable working with data and systems in a support capacity. They bring strong troubleshooting skills, critical thinking, an ownership mentality, and a client-first...

March 17, 2026Read more...

Pinnacle Webinar Series – Patient Centered EMS Systems, Myth, Reality, and How To

The founding president of the Institute for Healthcare Improvement said, “Most healthcare systems claim to be ‘patient centered. ' I’m here to tell you that’s a lie.” Most EMS systems will say they put patients first, and then have schedules that promote fatigue; peer review QA systems that focus on providers, not patients, and measurement systems that inspire fear. During this interactive webinar, we will explore strategies to build and measure systems that are truly patient-centered.

April 10, 2025Read more...

Paramedic Chiefs of Canada – Burden of Command: Leading Others at the Expense of Yourselves

The session features research highlights as they pertain to the psychological health and well-being of paramedic leaders in Canada, and a showcasing of the results from a recent pilot study with paramedic leaders in Eastern Ontario. Planned activities throughout the session are intended to promote the generation of ideas, the sharing of information.

February 6, 2025Read more...

Paramedic Chiefs of Canada – The Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers

View this in-depth exploration of the innovative Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers. This session is designed for EMS directors, EMS administrators, paramedics, dispatchers, mental health professionals and researchers who are committed to improving the well-being of frontline EMS workers.

October 7, 2024Read more...

NEMSQA Wins Nicholas Rosecrans Award for Reducing Ambulance Crashes with Lights and Siren Initiative

LAS VEGAS, NV (September 18, 2024) – The National EMS Quality Alliance (NEMSQA) was honored as this year’s prestigious Nicholas Rosecrans Award winner for their exceptional work on the Lights and Siren Collaborative. NEMSQA’s initiative has been pivotal in reducing the risks associated with the use of lights and siren in emergency medical services, improving safety for EMS providers and the public while maintaining high standards of patient care.

September 18, 2024Read more...

Election Safety: Risk Assessment and Preparation Webinar

The upcoming presidential election will be a wild adventure for the U.S. (as well as future elections everywhere). In addition to deciding our vote, those of us in emergency services need to prepare for all kinds of election-related disruption. During this webinar, Bill Ott, the Cybersecurity Strategist for FirstWatch, will address: Cybersecurity Threats, Polling Place Safety, Election-Related Violence, Post-Election Unrest, Foreign Interference, and Voter Intimidation and Harassment. Our Data Analyst, Valerie Popovich, will also show you how geofencing and triggers...

August 21, 2024Read more...

Public Health Emergency of International Concern – Mpox Clade I

The likelihood of a large outbreak of Mpox Clade I or I b is low outside of Africa, but isolated cases or outbreaks are possible. This post provides an early alert to First Responder Agencies, especially those that do EMS, to make sure their agency is ready if Mpox should occur in your area, to reduce the risk of responders being exposed to & developing Mpox.  There will be some suggestions for initial preparation for Mpox to get you started....

July 16, 2024Read more...

Pinnacle Webinar Series – Tackling Overdoses with Real-Time Data

Overdoses continue to plague communities throughout the US and Canada. One North American EMS system recently had 245 overdoses in a single day. Identifying, tracking, and mapping overdoses is key to effective intervention. During this engaging session, we explored cutting-edge technology that EMS systems use to tackle this problem in near real-time.