What Academy Analytics Can do for You: What Treasures Are Hiding in Your Data?
Data is key to making informed decisions and strategic improvements. IAED and Priority Dispatch have teamed up with FirstWatch, the data analytics and improvement company, to create Academy Analytics (AA), a program that makes it easy to track, view and use your data, whether for individual team members or the entire emergency call center. From increased preparedness to streamlined workflows to mitigating training issues, you’ll be amazed at how AA can help. Ken Hotaling, special operations manager at Priority Dispatch, will be...