Stockton Fire Dept. Delivers Customer Service through Data
CPSE – FirstWatch Webinar – Data-driven Leadership: Quality Improvement in the Fire Service
In this webinar we explored strategies for: sharing data with your team in an actionable way, make measurable and meaningful improvements in the things that matter to your community, team, and department, how properly wrangled data can improve your life as a leader, and sizing up your actual performance.
Orange County Fire Authority: Leading with Data
Transparency is good. But data without context can mislead. How OCFA leverages data to tell a more complete story. “A critical component of our work is accurately identifying and describing the problems we face as a fire department and as a community,” says Orange County Fire Authority Chief Brian Fennessy. “Once we’ve identified a problem, then we can address it.” The bigger and more complex those challenges, the more important it is to convey them accurately. For Fennessy and OCFA, this begins...
CPSE – FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting
The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting
The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
Driving Your Fire Department’s Performance with Data
In this interactive session, you’ll learn from the team that invented FOAM. You’ll see the suite of 10 Operational Performance reports, internal management tools, and new ways to analyze/display your data.
FirstWatch Fire Operations and Accreditation Monitoring and Reporting Webinar | June 15th
The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
From Data to Information to Action During COVID-19
Fire District 3 in Jackson County, Oregon, rapidly implemented new programs, policies, and technology to keep residents and first responders safe when COVID-19 arrived
CPSE – Fire Operations Analytics/Accreditation Module (FOAM) Webinar
The FirstWatch FIRE OPERATIONS AND ACCREDITATION MODULE (FOAM) provides you with accurate and verifiable data that provides consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
Situational Awareness for All Public Safety Responders
Police, Fire, EMS, and Corrections personnel (my apologies if I missed anyone) are all taught and practice situational awareness. This practice is what allows so many First Responders to go home safe after shift. In the usual application of situational awareness (Is the scene safe? Am I?), most threats to that safety can be seen or heard. That changes when the threat (amongst all the others that remain) is literally microscopic. And, the signs and symptoms of illness, a) look like...
FirstWatch Presents: Fire Operations Analytics/Accreditation Module (FOAM)
This new and innovative module provides dashboard views for Fire Management and Operations teams with views by Department Total, Fire Suppression, EMS, Hazmat, Technical Rescue and Medical Facility EMS in addition to the Annual Compliance Reports. Our Webinar presentation will include: An overview of the Automated Annual Compliance Report (CFAI Format V9) Bundle of Operations Report overview GIS Mapping Output of Compliance Reports Module Landing Page and Drill Downs This Webinar overview will provide a quick glimpse into a solution to meet your specific needs!...
Protecting from Heat Illness/Injury
Very hot temperatures seem to be a frequent topic in the news and as people discuss the weather. Everyone who feels these temperatures can readily identify them and, when they are in the extremes, needs to take precautions when out in the weather. Stay hydrated, wear light colored, natural or wicking fabrics, use hats, sunscreen and umbrellas; seek out shade. Avoid being outside during the hottest part of the day; consider water or inside activities until the temperature has cooled...
Heat Stress & Illness for First Responders
Resources and links for first responders
Fighting Fire with Data
FirstWatch customer Fire Chief Otto Drozd of Orange County Fire Rescue, FL and his team harness the power of data to make important measures available in real time, without significantly adding to their workload, to reach the highest level of performance possible. Read the Article.
FirstWatch Helps North Shore Fire/Rescue, WI with Real-time Fire Intelligence Dashboards, Visualizations and Reports
Download the PDF Encinitas, Calif. – December 16, 2015 – In the wake of the fire department dashboard system VineLight shutting off their subscriber site to customers with few hours’ notice, North Shore Fire/Rescue, WI needed a system to help keep their finger on the pulse of their data – and FirstWatch was there to help. North Shore Fire Chief Robert Whitaker said, “We use our data for situational awareness, performance measures, NFPA measures, monitoring compliance and so much...
FirstWatch Steps Up to Help Fire Departments with Real-time Fire Intelligence
In the last week we have received many urgent requests for FirstWatch information & potential assistance from Fire Departments across the US. These departments have reached out because they were subscribers to a SaaS fire department dashboard system called VineLight, which shut down their subscriber site with a few hours’ notice. While VineLight was not a real-time system like FirstWatch, these departments counted on the information it provided, and the sudden loss of that information could have negative impacts for the departments...
SNOPAC 911 Communications Center on Watch
To ensure that police, fire and emergency medical services in Snohomish County have their fingers on the pulse of the community, the SNOPAC 9-1-1 has deployed FirstWatch to monitor in real-time the roughly 1,500 calls they dispatch each day (more than 600,000 calls in 2013).
How Technology Keeps New Orleans Alert In Real Time
Download PDF (JEMS, May MCI Issue, 2013) To monitor health-related threats, New Orleans turned to the FirstWatch Realtime Situational Awareness System, which is used by systems throughout the world. The sophisticated system tracks information entered into computer-aided dispatch (CAD) systems in real-time, and immediately sends an alert via email or text message to designated public health and safety officials if it detects certain symptoms or trends of concern.
Innovation: FirstWatch Software Plots Hidden Data Trends
Download PDF (San Diego Business Journal, Volume 34, Number 7) The San Diego Business Journal features FirstWatch for Innovation in Technology: Safety, Fire, Disease Among Uses for Incident Tracking.
Helpful Tip: Improve Response and Operations by Monitoring Your System in Near Real-Time
Emergency response in Pima County, Ariz., has improved significantly since the Northwest Fire Rescue District deployed FirstWatch, which allows for close monitoring of each step in 911 call processing and fire/emergency medical services response. Find out how For more information about Northwest Fire Rescue District’s success using FirstWatch read the release.
