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Past Webinar

September 18, 2024Read more...

Election Safety: Risk Assessment and Preparation Webinar

The upcoming presidential election will be a wild adventure for the U.S. (as well as future elections everywhere). In addition to deciding our vote, those of us in emergency services need to prepare for all kinds of election-related disruption. During this webinar, Bill Ott, the Cybersecurity Strategist for FirstWatch, will address: Cybersecurity Threats, Polling Place Safety, Election-Related Violence, Post-Election Unrest, Foreign Interference, and Voter Intimidation and Harassment. Our Data Analyst, Valerie Popovich, will also show you how geofencing and triggers...

July 16, 2024Read more...

Pinnacle Webinar Series – Tackling Overdoses with Real-Time Data

Overdoses continue to plague communities throughout the US and Canada. One North American EMS system recently had 245 overdoses in a single day. Identifying, tracking, and mapping overdoses is key to effective intervention. During this engaging session, we explored cutting-edge technology that EMS systems use to tackle this problem in near real-time.

August 9, 2023Read more...

CPSE – FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

May 16, 2023Read more...

Pinnacle Webinar Series: Meaningful Improvement Using Data

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

January 7, 2022Read more...
Resilience Dialogs

Resilience Dialogues – February 11, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

January 7, 2022Read more...
Resilience Dialogs

Resilience Dialogues – January 14, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

January 7, 2022Read more...
Priority Dispatch, Academy Analytics on Computer

Data Driven Decisions for Dispatch – the “Why” of Academy Analytics | January 11, 2022

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

October 13, 2021Read more...
Resilience Dialogs

Resilience Dialogues – November 12, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

April 14, 2021Read more...
Resilience Dialogs

Resilience Dialogues – July 9th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

April 14, 2021Read more...

FirstWatch Fire Operations and Accreditation Monitoring and Reporting Webinar | June 15th

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

April 14, 2021Read more...
Resilience Dialogs

Resilience Dialogues – June 11th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

April 14, 2021Read more...
Priority Dispatch, Academy Analytics on Computer

What Academy Analytics Can do for You: What Treasures Are Hiding in Your Data? | May 26, 2021

View Recording

Data is key to making informed decisions and strategic improvements. Priority Dispatch Corp. (PDC), the International Academies of Emergency Dispatch (IAED) and FirstWatch, the data analytics and improvement company, teamed up to create Academy Analytics (AA), a program that makes it easy to track, view and use your data, whether for individual team members or the entire emergency call center. From increased preparedness to streamlined workflows to mitigating training issues, you’ll be amazed at how...

March 29, 2021Read more...
Resilience Dialogs

Resilience Dialogues – May 14th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

March 29, 2021Read more...
Resilience Dialogs

Resilience Dialogues – April 9th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

February 25, 2021Read more...
Resilience Dialogs

Resilience Dialogues – March 12th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

October 1, 2020Read more...
CTM-Disaster, flood photo

Art of Location: Large scale disaster prevention and mitigation

The strategy to overcome a disaster scenario is to mitigate or prevent them from occurring in the first place. Large public safety agencies at the national & international levels are the emergency release valve for tackling life saving activities. Join us for a fireside chat on emergency preparedness and disaster mitigation for large scale public safety scenarios.