These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.
The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.
View Recording Data is key to making informed decisions and strategic improvements. Priority Dispatch Corp. (PDC), the International Academies of Emergency Dispatch (IAED) and FirstWatch, the data analytics and improvement company, teamed up to create Academy Analytics (AA), a program that makes it easy to track, view and use your data, whether for individual team members or the entire emergency call center. From increased preparedness to streamlined workflows to mitigating training issues, you’ll be amazed at how AA can help....
These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.
These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.
These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.
The strategy to overcome a disaster scenario is to mitigate or prevent them from occurring in the first place. Large public safety agencies at the national & international levels are the emergency release valve for tackling life saving activities. Join us for a fireside chat on emergency preparedness and disaster mitigation for large scale public safety scenarios.
The FirstWatch FIRE OPERATIONS AND ACCREDITATION MODULE (FOAM) provides you with accurate and verifiable data that provides consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
Collaboration and relationships are a key component of resilience. The physical distancing required to slow the spread of COVID-19 and flatten the curve has moved us towards creative ways to be connected, from Zoom hugs to virtual happy hours. During this interactive session, we will discuss the science behind the importance of relationships and ways to keep this aspect of our world alive without sharing the virus. Presented by FirstWatch Improvement Guide, Mike Taigman.
This is an overview of the new features and training session on using them, as well as existing Academy Analytics features, to monitor your calls taken using the MPDS EIDS tool and/or Protocol 36. Geared toward those who have Academy Analytics, but is open to all.
This joint webinar of PCC, AIMHI, IAED, NAEMT, CAA, and FirstWatch was the 4th in a series. We were proud to see that over 1,300 people registered for it. With Matt Zavadsky from MedStar moderating, our presenters for Solano County, California were Dr. Bela Matyas from Solano County Public Health, Ted Selby from Solano County EMS, and Jimmy Pierson from Medic Ambulance. They provided incredibly useful and practical information from their ongoing experience providing care for COVID-19 patients quarantined at Travis Air Base. One example of insight shared is how they balanced the needs of the community for EMS coverage with...
The ability to manage your emotions in the middle of a stressful situation is a hallmark of advanced resilience. During this webinar we explored the neuroscience behind emotions and learn tips, tricks, and strategies that you can use to develop your “cool” in any situation. Presented by FirstWatch Improvement Guide, Mike Taigman.
This new and innovative module provides dashboard views for Fire Management and Operations teams with views by Department Total, Fire Suppression, EMS, Hazmat, Technical Rescue and Medical Facility EMS in addition to the Annual Compliance Reports. Our Webinar presentation will include: An overview of the Automated Annual Compliance Report (CFAI Format V9) Bundle of Operations Report overview GIS Mapping Output of Compliance Reports Module Landing Page and Drill Downs This Webinar overview will provide a quick glimpse into a solution to meet your specific...
Building a resilient mind, body, and life requires several interconnected skills. Many neuroscientists believe that the ability to set and work toward a clear vision is the foundation on which all the others sit. The ResilientFirst system helps you develop the skills to set clear visions and achieve your goals. In this session FIrstWatch Improvement Guide, Mike Taigman will introduce the power of visioning for yourself and your organization. You’ll learn the five key questions that all leaders need...
Using what you learned from research to make an improvement! | Once something has been proven to be helpful based on research, the next challenge is to spread or diffuse the practice so that most patients get the benefit of the new knowledge. In this session we will explore the science behind a concept and then talk about chartering and executing an improvement project. Isabel Gardett, Ph.D., the Director of Academics for the International Academies of Emergency Dispatch, will facilitate...
Please join us for this overview of ResilientFirst, presented by Mike Taigman. You’ll have an introduction to the initial assessment and micro-task system for developing resilience and we'll discuss ways to help your team become happier, mentally healthier, and better able to manage stress. ResilientFirst is an easy-to-use, science-based way for emergency service and healthcare personnel to increase resilience in just a few minutes a day, preparing them to cope with stressors before they happen. Our vision is to make...
Understanding the Evidence: How to Consume, Interpret, and Use Research to Improve | We frequently make comments related to research and evidence, such as: "Does the data really support that?" "Studies show..." "There’s finally enough evidence to make a protocol change." What do these phrases really mean? Understanding the purpose of research, its place in our professional world, and how to assess the quality of a study improves your effectiveness as a leader or front line telecommunicator. In this interactive...
This is part of an ongoing series of webinars for Resource Planner™ customers. (If you’re not a Resource Planner customer, but are interested in attending, please contact sales@firstwatch.net.) This Month's Resource Planner Training Webinar: Demand Analysis Spreadsheet and Resource Planner Overview We are excited to introduce a new monthly webinar series to help walk you through Resource Planner, focusing on the powerful, but complex features and functionality. The first webinar in this series is on June 28th from 11am to 12pm Pacific...
The little black ribbon across a uniform badge or posted on social media signals that we’ve lost another one of our own. More and more of those tragic deaths are from suicide, leaving public safety professionals searching for ways to help our colleagues before it’s too late. One promising approach is focused on increasing resilience, defined as the ability to advance despite adversity—to handle day-to-day stressors and major events like school shootings and natural disasters without suffering serious psychological...
