CPSE – FirstWatch Webinar – Data-driven Leadership: Quality Improvement in the Fire Service

CPSE – FirstWatch Webinar – Data-driven Leadership: Quality Improvement in the Fire Service

Monday, June 24th | 12:00 pm – 1:00 pm PST

Register Now

It’s incredible how quickly leaders went from “We don’t have enough data” to “There’s too much.” This interactive roundtable conversation with three pioneering data-driven fire and emergency services leaders will explore strategies for:

  • Sharing data with your team in an actionable way
  • Make measurable and meaningful improvements in the things that matter to your community, team, and department
  • How properly wrangled data can improve your life as a leader
  • Sizing up your actual performance


Chris Carlson

Chris Carlson, FirstWatch Senior Product Manager

Chris is a former paramedic, firefighter, and Fire Chief, but In addition to his field experience, Chris has held a variety of leadership roles including serving as a Board Member of the League of California Cities and California Fire Chiefs Association, Chief Operations Officer at Transcare, and Vice President of Xerox Corporation. Chris holds both an MBA and Bachelor’s Degree from University of Redlands and an Executive Fire Officer Certification from the National Fire Academy. He has significant entrepreneurial and venture capital experience, working in a leadership role with two different financial services firms.


Mike Taigman

Mike Taigman, MA, FAEMS, Improvement Guide

A former paramedic, Mike has authored more than 600 articles in professional journals and worked with emergency services and healthcare organizations in 49 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. Mike serves as Improvement Guide for FirstWatch. He teaches improvement science as an Assistant Professor in the University of California San Francisco’s MS in Healthcare Administration and Interprofessional Leadership and as an Adjunct Professor in UMBC’s MA in Emergency Health Services Management.

Webinar Date: Monday, June 24, 2024 | 12:00 pm – 1:00 pm PST

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