To ensure that police, fire and emergency medical services in Snohomish County have their fingers on the pulse of the community, the SNOPAC 9-1-1 has deployed FirstWatch to monitor in real-time the roughly 1,500 calls they dispatch each day (more than 600,000 calls in 2013).
Download PDF (JEMS, May MCI Issue, 2013) To monitor health-related threats, New Orleans turned to the FirstWatch Realtime Situational Awareness System, which is used by systems throughout the world. The sophisticated system tracks information entered into computer-aided dispatch (CAD) systems in real-time, and immediately sends an alert via email or text message to designated public health and safety officials if it detects certain symptoms or trends of concern.
Download PDF (Best Practices in Emergency Services, February 2013)FirstWatch was on-hand at the Republican and Democratic National Conventions to monitor health-related threats and keep attendees safe.
Download PDF (San Diego Business Journal, Volume 34, Number 7) The San Diego Business Journal features FirstWatch for Innovation in Technology: Safety, Fire, Disease Among Uses for Incident Tracking.
The Democratic and Republican National Conventions are two of the United States’ most important and highest stakes gatherings. As thousands of elected officials, delegates, and media representatives descended on the respective host cities, public health and safety officials from the local, state, and federal levels worked with FirstWatch to prepare for threats—manmade or natural—that could disrupt the events.
(The Journal of Emergency Dispatch, 2012) By Jenifer Goodwin Last year Thomas McEntee, general manager for American Medical Response (AMR) in Riverside, Calif., was looking for ways to improve response times in his service area, which encompasses some 5,500 square miles and just under 2 million people. "When we started to drill down and look at each individual time interval and where there were opportunities for us to save a few seconds here or there, one area we decided to focus on was...
Download PDF (Best Practices in Emergency Services, June 2012)David Slattery, M.D., the Las Vegas Fire & Rescue deputy chief and EMS medical director, has a mission to improve sudden cardiac arrest survival in his city with the assistance of FirstWatch.
Download PDF (Best Practices Magazine, April 2010) In Sedgwick County, KS, data collection leads to increased efficiency and better patient care.
Download PDF (Emergency Number Professional Magazine, Jan/Feb 2008)As a vital link to the public, and to the local public safety entities, 9-1-1 centers will play a central role in any local or regional pandemic flu strategy.
Download PDF (Homeland Security Today, June 2005)
Download PDF (Emergency Number Professional Magazine, May 2005)
Download PDF (Homeland First Response, May/June 2004)
Download PDF (The Wichita Eagle, April 2004)
Download PDF (The National Journal of Emergency Dispatch, Fall 2003)
