Author - Jenny Abercrombie

Resilience Dialogues – February 11, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

Resilience Dialogues – January 14, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

Data Driven Decisions for Dispatch – the “Why” of Academy Analytics | January 11, 2022

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

Update on the Omicron Variant & Review of Mitigation Strategies for COVID-19

Omicron, the latest Variant of Concern, has become dominant in the U.S. and is gaining on the Delta Variant in Canada.  This follows its sudden surge in dominance over other strains in many countries in Africa and in Europe and confirms its increased infectiousness in the U.S.  This article includes an update on Omicron, mostly through the use of links to articles about its known and suspected traits, including differences from previous COVID-19 strains.  Due to some of these differences,...

Intro to Seasonal Influenza (Flu) 101 for 2021-2022

This document serves as an introduction, or review, for topics related to Seasonal Flu and what can be anticipated in the 2021-22 Flu Season.  It includes a description of Flu, prevention, at risk groups, flu shots, incubation, symptoms, testing & diagnosis, and more.  It also has links to both CDC and Canada Health resources on many of the topics. View/Download Full Document

CDC Intro to Omicron & Review of COVID-19 Vaccinations & Boosters

The CDC EPIC (Emergency Partners Information Connection) Extra contains info on the new Variant of Concern – Omicron - and what can be done to protect against it.  There is also information on the current recommendations on COVID-19 vaccines and boosters.  There are many links to more in-depth information on the topics. View/Download Full Document

EMS World – FirstWatch and Hello Driven Announce CAPCE Accreditation

CARLSBAD, CA—FirstWatch and Hello Driven announced November 30, 2021, the accreditation of their Driven Resilience Training by the Commission on Accreditation for Prehospital Continuing Education (CAPCE). This will allow emergency medical services professionals to receive continuing education credits by using the app, which helps users develop resilience.

Using Your Data Outside of FirstWatch – Virtual User Training

Every once in a while you need to pull some data out of your FirstWatch system to do a quick analysis, create a chart for a report, or answer an urgent question. In this brief session FirstWatch President, Todd Stout, will show you several tricks to use, tips for getting exactly what you want, and traps to avoid for getting the data you need whenever you want.

Resilience Dialogues – November 12, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

FirstWatch IDV-Focused User Meeting

During this interactive session our Product Development team that created IDV shows you how you can use the new functions to slice, dice, display, and deeply analyze your data, faster and easier than ever before.

CDC HAN Advisory of Monkeypox in a US Citizen Traveler

A US Citizen traveled from Nigeria to Dallas, Texas via Atlanta on two different flights over two days.  After a few days here, the individual visited a Dallas Emergency Room for a rash and was confirmed to have Monkeypox. Public Health Authorities are monitoring over 200 people in 27 states, who may have been exposed during the flights or in the airports. This article describes the details of the flights and what EMS needs to know to manage anyone who may...

PSC – RQI Partners and FirstWatch Combine Resuscitation Quality Improvement Solution, Analytics and Data to Help Save More Lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

JEMS – Companies Combine Resuscitation Quality Improvement Solution, Analytics and Data to Save More Lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 911 telecommunicators to optimize data to measure and improve T-CPR performance.

RQI Partners and FirstWatch combine resuscitation quality improvement solution, analytics and data to help save more lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

iPhone 12/Implanted Cardiac Devices Warning and Monkeypox in the UK

This article is a quick briefing on two topics. The first topic is very important for all First Responders, especially those performing any EMS functions, to be aware of and pre-plan management. The second topic is a reminder that not only COVID-19 can travel fast but it's also not the only virus that a country had to consider during a COVID surge. Instead of a separate list of Resources & Links, a few pertinent links are listed with each of the...

EMS World Podcast – Dispatch vs. Field Crews

EMS crews and those who dispatch them carry out two of the most high-intensity jobs around—it's only natural there will be moments of tension between the two. But small gestures, communication styles, and a sense of mutual respect go a long way toward keeping the working relationship as efficient and professional as possible. In this podcast Mike McCabe hosts Mike Taigman, Audrey Fraizer, and Jonathan Bassett, coauthors of the EMS World June 2021 cover story, "Partners in Stress."