Press Releases

Minneapolis Rolls Out FirstWatch at APCO 

To ensure that police and emergency medical services in Minneapolis and Hennepin County arrive on scene as quickly as possible, the Minneapolis Emergency Communication Center and the Hennepin EMS Emergency Communication Center have deployed a new system that monitors every 911 call in real-time. Read the release.

Helpful Tip: Improve Response and Operations by Monitoring Your System in Near Real-Time

Emergency response in Pima County, Ariz., has improved significantly since the Northwest Fire Rescue District deployed FirstWatch, which allows for close monitoring of each step in 911 call processing and fire/emergency medical services response. Find out how  For more information about Northwest Fire Rescue District’s success using FirstWatch read the release.