Early Event Detection & Syndromic Surveillance

FirstWatch provides real-time dashboard views for awareness of emerging health threats by monitoring 9-1-1, law enforcement, fire and emergency medical services data from computer aided dispatch (CAD). To learn more about the Top 10 reasons for using 9-1-1 data for Health Surveillance (click here). In addition to CAD, FirstWatch can also interface to ProQA advanced telephone triage, paramedic patient care reports (PCR’s), as well as hospital ED records and poison control center data. Several FirstWatch customers are expanding the data they monitor to include nurse-call triage information and hospital diversion data.
What’s more, FirstWatch can aggregate disparate data from an unlimited number of agencies to provide a true regionalized or even national perspective, all in real time.
FirstWatch is easily customizable, automatically monitoring whatever trends or threats the user wishes to define. When it detects a possible threat or other qualifying trend, the system alerts you by sending summary charts, a map showing the distribution of suspicious events, and other details, all via e-mail, pager, SMS or fax. You can then use this information to determine the nature and significance of the trend and, if necessary, take appropriate steps to protect the public.
Know first with FirstWatch.

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