Academy Analytics Monthly Overview
Group Online Training
Offered the 3rd Friday of Each Month 8:00am PT
For those that are new to Academy Analytics or those that just need a quick refresher, join us as we provide a guided tutorial of Academy Analytics
If you haven’t received an invitation, and would like to register, please contact Carlynn Crampton at ccrampton@firstwatch.net.
Academy Analytics Feature by Feature
Group Online Training
Offered the 4th Thursday of Each Month 1:00pm PT
These will be very brief sessions designed to take a deeper dive into the varying features within Academy Analytics. The focus will be on a different topic each month.
If you haven’t received an invitation, and would like to register, please contact Carlynn Crampton at ccrampton@firstwatch.net.
Presenters:
Carlynn (Page) Crampton, FirstWatch Engagement Strategist
Carlynn brings more than 30 years of public safety experience to FirstWatch. She has served as a Communications Center Manager, leading her agency to become one of the first Accredited Centers of Excellence through the International Academies of Emergency Dispatch (IAED), as well as the Associate Director of IAED, where she advocated for the profession and helped scores of 911 centers improve as part of the accreditation process.
Scott Kraetsch, FirstWatch Technical Product Owner
Scott works with the product development team, focusing on the more technical aspects of product development and design. He earned his degree in Information Technology at University of Phoenix before continuing on in his career as an EMT and emergency dispatcher in Fresno County, California, for several years. Prior to FirstWatch, Scott spent nearly two decades working as a software engineer in the public-safety space.
