Pinnacle Webinar Series ā Patient Centered EMS Systems, Myth, Reality, and How To
The founding president of the Institute for Healthcare Improvement said, āMost healthcare systems claim to be āpatient centered. ' Iām here to tell you thatās a lie.ā Most EMS systems will say they put patients first, and then have schedules that promote fatigue; peer review QA systems that focus on providers, not patients, and measurement systems that inspire fear. During this interactive webinar, we will explore strategies to build and measure systems that are truly patient-centered.
