EMS

Real-time Data Tools Streamline Operations

See how Middlesex-London Paramedic Service enhanced their operational effectiveness and improved their outcomes, as well as prioritized the health and wellness of their providers

Background Middlesex County is home to the city of London, which is surrounded by a largely rural area in southwestern Ontario, Canada. The total county has a population of 650,000 and covers 3,317.27 square kilometers (just over 2,000 square miles). The Middlesex-London Paramedic Service is responsible for providing 24/7 care to the city as well as the...

Off-load Times, Surge Capacity, and System Activity

  Las Vegas / Clark County has a “no divert policy.” Previously Ambulances that transported patients and arrived at Clark County (Las Vegas) Hospitals had to locate other units that were at the Hospital and find out how long they had been at the Hospital and update (via radio) their Communications / Dispatch center so they could change the Hospital status manually within the Hospital status application. Using this innovative application and interface between FirstWatch and EMSystem—the ambulance transport information is...

Missing ePCR Info

Richmond Ambulance Authority (RAA) became the second ever EMS agency to implement the FirstWatch system in September of 2002. A long time customer and leader in EMS innovation, RAA is a forward thinking agency that looks to use the latest technologies available to improve patient quality of care in their community. Richmond Ambulance Authority strives to provide its community with clinical excellence, while ensuring response time reliability and fiscal responsibility. With one of the highest call volume per capitas in the United States, RAA covers just...

Early Flu Warnings

  Flu, or influenza, is a contagious respiratory disease that infects 10 to 20 percent of U.S. residents. The U.S. Centers for Disease Control and Prevention estimates that an annual average of 114,000 Americans are hospitalized due to flu complications, with 36,000 deaths. The 2003-2004 “flu season” began earlier than expected, with a sudden surge in cases in November 2003; severity was also greater than normal. View PDF

Pediatric Drownings

Sunstar EMS, in Pinellas County, Florida, installed the FirstWatch Early Warning System in part as a crucial step in monitoring pediatric drowning, which is the leading cause of death for children under the age of 4 in Florida. According to the Centers for Disease Control and Prevention, 943 children from infancy to 14 years died from drowning in the United States in 2000. Of those victims, the majority drowned in residential swimming pools, or in their backyard pools while in...

G8 Summit

On May 31, 2004, FirstWatch® began tracking EMS calls coming into MedStarOne’s emergency medical operation center in Savannah, Georgia; 80 miles from Sea Island, where President Bush hosted the 30th G8 Summit just eight days later. The Summit, one of the most high profile events in the world, brought together members of major industrial nations to discuss current political, economic and social issues on the international agenda. This year’s G8 Summit, held June 8 – June 10, was designated a National Special Security Event (NSSE)...

All-Hazards Events

Since 1967 Americans have been conditioned to dial 9-1-1 for any emergency. FirstWatch has played an important role in making this data available to public health officials, many of which did not understand that 9-1-1 is dialed for more than "heart attacks and car accidents" and that 9-1-1 is an integral part of every community's public health system and situational awareness system. Combining the real-time analytical features within FirstWatch with the analysis of 9-1-1 data assures public health and public...

Super Bowl XLVII

Improving Public Safety and Situational Awareness at Super Bowl XLVII and 2013 Mardi Gras. As national and international events become bigger and more complex, agencies are presented with challenges to secure and protect the public from potential outbreaks, threats or danger. FirstWatch Solutions, Inc. has become a key component for Public Safety/Health, local DHS and Office of Emergency Preparedness officials. Through real-time monitoring and analysis of data coming into a city’s 911 centers, FirstWatch has been successfully deployed in major cities to both track and map potential...