FirstWatch enhances the value
of your ESO Data Systems
If you have… | Then ask us about… | |
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CAD……………………….. | Ask us about: Automated Analysis for ……………… |
Workload Management, Compliance, Provider Wellness, Real-Time KPIs, Schedule Optimization |
ePCR……………………… | Ask us about: Improved Quality Review …………… |
FirstPass: Automated Clinical Quality Improvement Module |
Fire RMS………………. | Ask us about: Real-Time Analysis Compliance …. |
![]() Helps with Fire Accreditation (CFAI) |
Mobile Health………. | Ask us about: Real-Time Views of ……………………… |
Community Paramedicine/MIH Triggers |
All of the Above……. | Ask us about: Automated Real-Time ………………… |
FirstWatch Analytics, Dashboards, Reports, Alerts, and More… |
If you have concerns about your team’s stress or PTSD, ask us about ResilientFirst.
Stop by Booth #1 at ESO Wave 2020 to learn more about our family of FirstWatch solutions, or reach out to one of our team members directly:

Terry Fitch
Sales Manager
tfitch@firstwatch.net
858.444.0622

Carlynn Crampton
Regional Manager
ccrampton@firstwatch.net
385.243.4697

Sally Olson-Nelson
Regional Manager
sallyo@firstwatch.net
727.463.9968

Mike Taigman
Improvement Guide
mtaigman@firstwatch.net
510.593.5730
Session at ESO Wave
Managing Stress Like a Boss
(Wave: EMS Best Practices Track)
Wednesday, February 26 | 3:30 pm – 4:15 pm
Location: Governor’s Ballroom – Salon A
Speaker: Mike Taigman | Improvement Guide, FirstWatch
Session Description:
The toll stress takes on emergency service professionals is steep. It results in cardiac disease being the number one cause of on duty death fire firefighters. Depression, anxiety, PTSD, and suicide rates two to three times higher than the general population. The reality of our world is that stress is unavoidable, but it does not have to cause damage. In this interactive session you’ll learn research-based strategies to surf the waves of stress in style.
About Mike Taigman:
During his more than four and a half decades in EMS Mike has focused the majority of his career on helping make things better. A popular conference educator, author of more than 600 articles in professional journals, and a multi decade Associate Professor in the graduate program in Emergency Health Services Management at the University of Maryland Baltimore County he’s helped professionals save more lives, reduce suffering, and be more effective leaders. He’s shared his perspective in 48 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. Mike is the Improvement Guide for FirstWatch helping partner organizations make meaningful improvements by organizing and leveraging their data. He was also the facilitator for EMS Agenda 2050.