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Data-Driven Crisis Leadership

October 14 | 9:00 am - 10:00 am PDT

Over the last year several EMS organizations have closed their doors and some have barely survived—yet others have found ways to thrive. When a crisis hits, some EMS leaders hope, pray, and try to look like they have a handle on what’s happening. Others are masterful at using their data to analyze what’s really going on, to predict future issues, and to lead their teams through the crisis. In this session, some of the most effective leaders in EMS will share their data-driven strategies for leadership, including specific examples where data allowed them to prepare and plan for changes before the crisis hit.


  1. Understand the power of data and information to help EMS organizations predict, plan for and mitigate crises
  2. Describe specific ways data has helped EMS leaders adapt to crisis situations
  3. Understand how to use data to develop staffing models for disasters and other critical situations

Mike Taigman, FirstWatch Improvement Guide, will facilitate leadership experts from Montgomery County Fire and Rescue, University of Washington, Snohomish County Fire District 7, and Cascade Medical.

Mike Taigman, MA, FirstWatch Improvement Guide
Todd Stout, FirstWatch Founder and President
Catherine R. Counts, PhD, MHA, Acting Instructor, Seattle Medic One, Department of Emergency Medicine, University of Washington
Tim Burns, Montgomery County, Maryland
Chief Scott Dorsey, Snohomish County Fire, District 7
Pat Songer, Chief Operating Officer, Cascade Medical


October 14
9:00 am - 10:00 am PDT
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