Las Vegas / Clark County has a “no divert policy.” Previously Ambulances that transported patients and arrived at Clark County (Las Vegas) Hospitals had to locate other units that were at the Hospital and find out how long they had been at the Hospital and update (via radio) their Communications / Dispatch center so they could change the Hospital status manually within the Hospital status application. Using this innovative application and interface between FirstWatch and EMSystem—the ambulance transport information is now automatically updated, in real-time, providing both the ambulance crew en-route and their dispatch center with information on the destination Hospital, as well as information on possible alternate Hospitals that may be able to handle the patient right away, which could also allow the Ambulance crew to return to service much faster.
