Montgomery County, Maryland Fire & Rescue Service’s Russell Patterson shares how process ownership is streamlining their ACS, STEMI management in this EMS1 article by By Tim Burns and Mike Taigman.
ICMA article delves into making real improvements within the opioid crisis, featuring our customer and friend Jon Kelley, Director of Operations, Communication, and IT for Trinity EMS, and FirstWatch Clinical Solutions Specialist, Sylvia Verdugo. Written by Audrey Fraizer, Managing Editor, Journal of Emergency Dispatch, International Academies of Emergency Dispatch.
EMS1 article featuring a webinar from the Pinnacle Webinar Series with Jim Marshall and Mike Taigman offering specific leadership strategies to build a resilient team of first responders.
EMS1 article: It’s been more than four decades since economist Jack Stout introduced the concept of system status management (SSM) to EMS. The idea that systems should use data to match supply to demand in an effort to meet response time goals transformed how some communities deployed EMS units.
EMS World article: This week at the 14th Pinnacle EMS Leadership Forum in Orlando, one session provided a different perspective on PTSD—a topic that needs to be talked about more in the EMS community.
EMS1 article by David Murphy and Mike Taigman. Riggs/SEMSA Ambulance, in Merced County, California, accomplished faster response times, penalty savings, and improved morale across EMTs, paramedics, and EMS leadership by making changes in policies, training, and practices.
JEMS article by Lane Kilpatrick, quality improvement manager for Community Ambulance in Georgia. FirstWatch automates the QA process and helps to provide immediate feedback to crews and focus on the things that matter to patients.
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...
EMS1 article by Mike Taigman. In this article, Mike gives tips on how to captivate your audience by using easy-to-see visuals or following the rule of sevens, while avoiding pitfalls such as using a slide template or panel discussions, just to name a few.
EMS1 article by Mike Taigman and Silvia Verdugo MD, MPH, where Medical Director and Emergency Physician Gene Hern explores the potential for treating patients with opioid use disorder with buprenorphine. Visit website here.
EMS1 article by Mike Taigman and Heath Wright, featuring an EMS agency success story in improving patient care and service, with financial benefits for the agency and EMS providers. Visit website here.
EMS Agenda 2050 is the result of a collaborative and inclusive two-year effort to create a bold plan for the next several decades. The new Agenda for the Future envisions people-centered innovative possibilities to advance EMS systems and is now available to download here. FirstWatch supported the effort by lending out our own Mike Taigman to serve as the facilitator for this important project. Visit website here.
Listen to this podcast from EMS World, featuring FirstWatch Improvement Guide, Mike Taigman. In this episode Mike talks about using data to improve your system the importance of increasing joy on the job. Visit website here.
Check out this PoliceOne article "How biosurveillance turns opioids-related data into actionable intelligence" by By Rob Lawrence, P1 Contributor. See how a customer agency, in Richmond, Virginia, is utilizing the FirstWatch system and turning real-time activity data into actionable intelligence. Of note, the Richmond Ambulance Authority was the first commercial user of the FirstWatch system. Read the Full Article Here.