Pinnacle: Building a Resilient Team
EMS World article: This week at the 14th Pinnacle EMS Leadership Forum in Orlando, one session provided a different perspective on PTSD—a topic that needs to be talked about more in the EMS community.
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Recognizing how labels shape narratives in prehospital medicine
EMS1 Article by Mike Taigman. EMS leaders must be conscious and intentional in applying labeling lenses to patients and providers. read more
10Feb
Stockton Fire Dept. Delivers Customer Service through Data
How this busy agency supports its neighbors and keeps up with demand with FirstWatch
“The real advantage of FirstWatch,” says Michele... read more
03Oct
On the Frontline: What Everyone Should Understand About the Role of the Emergency Fire Dispatcher
Download PDF (The National Journal of Emergency Dispatch, Fall 2003) read more
31May
Data Without Borders
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created... read more
02Apr
Crunching the Numbers
Download PDF (Best Practices Magazine, April 2010) In Sedgwick County, KS, data collection leads to increased efficiency and... read more
01Dec
Secure in the Cloud:The New Public vs. Private Debate is in Data Security
Download PDF (Journal of Emergency Medical Services, JEMS, December 2012) In this article from the December 2012... read more
29May
Operation Overload
Operation Overload (EMS World, May 2007) EMS Providers in Henderson, NV, face the challenges of explosive growth. read more
15Aug
EMS Agenda 2050: Building a Team to Help Shape our Future
The EMS Agenda 2050 project, led by our own Improvement Guide, Mike Taigman, is underway. Mike shares in this article... read more
07Jan
EMS1 – Closing the gap between EMS and inherent safety
EMS1 article by Mike Taigman – A framework to quality improvement initiatives to solve your safety challenges read more
19Jul
How EMS Can Unleash the Power of Data – JEMS’ Q&A with Todd Stout
Read the latest article in JEMS, "How EMS Can Unleash the Power of Data" featuring a Q&A with our Founder... read more
