FirstWatch IDV-Focused User Meeting

FirstWatch IDV-Focused User Meeting

Recorded October 19, 2021

View Recording

During this interactive session our Product Development team that created IDV shows you how you can use the new functions to slice, dice, display, and deeply analyze your data, faster and easier than ever before.

(This Recording link is only going to customers who currently have Interactive Data Visualization (IDV) or who will have it shortly.)

Presenter:

Darlene Davis, Customer Care Consultant

Darlene has worked at FirstWatch for 8 years and has over 20 years working with customers and software in various industries.  Darlene’s role as a Customer Care Consultant means you’ve probably worked with her during a FirstWatch system orientation, building out your Triggers/Modules and most recently introducing you to Interactive Data Visualization. Darlene works well with customers to understand their pain points and find solutions to improve their situational awareness so actionable steps are taken to correct the issue.

Joined By:

Janet Baker, Technical Product Owner

Carlynn Crampton, Engagement Strategist

Debbie Gilligan, Director of Product Development

Mike Taigman, Improvement Guide