FirstWatch at ESO Wave 2022
Lots of ESO customers use FirstPass to make meaningful improvements in the clinical care they provide.
Come see us at booth #19-20 at ESO Wave for a Clinical QI overview using ESO data.
You can call or text if you have any questions.
Mike Taigman, Improvement Guide | 510-593-5730 | firstname.lastname@example.org
Terry Fitch, Director of Sales | (858) 444-0622 | email@example.com
Sally Olson-Nelson, Regional Manager | 760-658-9867 | firstname.lastname@example.org
Dave Amaya, Regional Manager | (913) 244-9445 | email@example.com
Michelle McClellan, Sales Experience Coordinator | (808) 640-5317 | firstname.lastname@example.org
View/download our handouts
Sessions we’ll be in:
Thursday, April 21
Lights and siren use by EMS is often equated with saving lives by getting there faster. However, the data and news flashes about emergency vehicle crashes tell a different story. It’s time to make our practices safer for providers, patients, and the communities we serve. This discussion will center around one of the nation’s first country-wide performance improvement collaboratives, the “EMS quality improvement partnership to reduce lights and siren use in EMS.” We’ll discuss real-world experiences and provide concrete ways for you to use improvement science techniques to generate and implement change in your own systems.
It’s easy to set up a QI program. It’s much harder to make meaningful improvements. Most EMS agencies have a function of some kind with the word quality in the title. Most of them have meetings, review ePCRs, and set their medics up with performance improvement plans. Lots of activity for little if any result. During this interactive session we will explore specific changes you can make so that your quality program produces meaningful and measurable results. Mike Taigman, FirstWatch’s Improvement Guide, has been helping EMS systems make things better for more than three decades. He teaches Improvement Science for two graduate schools: the University of California San Francisco’s MS in Healthcare Administration and Interprofessional Leadership and the University of Maryland Baltimore County’s MS in Emergency Health Services Management. He’s also faculty for the National Association of EMS Physicians Quality and Safety Course.