FirstWatch at Navigator 2024

FirstWatch at Navigator 2024

April 16-18 | National Harbor, MD

We are thrilled to connect with you all at this year’s Navigator conference!

Stop by the FirstWatch Booth #315 and say hi!

Are you looking to connect with a specific member of our team while you are here?

Todd Stout, Founder & President
858-395-1728 |

Carlynn (Page) Crampton, Engagement Strategist
385-243-4697 |

Terry Fitch, Director of Sales
858-444-0622 |

Sally Olson-Nelson, Regional Manager
727-463-9968 |

View/download our handouts

FirstWatch Handout-2023 Thumbnail


Academy Analytics 12-Pager Thumbnail

Academy Analytics

FirstPass-2023 Thumbnail


Helping MORE Helpers Thumbnail

Helping More Helpers

IDV FAQs 2023 Thumbnail

Interactive Data Visualization (IDV) FAQs

FOAM FAQs 2023 Thumbnail

Fire Operations Accreditation/Analytics
Module (FOAM) FAQs

FirstWatch Fire 2023 Thumbnail

FirstWatch Fire

Find us at Navigator:

Monday, April 15

6:30 pm – 8:00 pm
Exhibit Hall Gala

Visit the FirstWatch Booth #315 for the Exhibit Hall Gala

Take advantage of this valuable opportunity to explore the Exhibit Hall, engage with familiar faces, and establish connections with new acquaintances. You can also spend this time discovering the wide range of exceptional services and products presented by our esteemed exhibitors.

 Tuesday, April 16

11:00 am – 3:30 pm
Exhibit Hall

Visit the FirstWatch Booth #315

1:40 pm – 2:35 pm
Improve Quality and Reach Your Milestones!
National Harbor 4 & 5

Todd Stout, Founder and President, FirstWatch
Carlynn (Page) Crampton, Engagement Strategist, FirstWatch

Let us help you use the data you’re already collecting.

7:00 pm – 9:00 pm
Attendee Party

There’s something for everyone, whether you like dancing, music, or simply chilling with your colleagues while enjoying a snack.

Wednesday, April 17

8:00 am – 1:30 pm
Exhibit Hall

Visit the FirstWatch Booth #315

2:40 pm – 3:35 pm
Data-Driven Dispatch Direction

Carlynn (Page) Crampton, Engagement Strategist, FirstWatch
Todd Stout, Founder and President, FirstWatch

What does the data say? Whether it’s pinpointing the need for individual continuing dispatch education, agency-wide continuing dispatch education, a need for policy updates, or even submitting a Proposal For Change to the IAED, this engaging session will unlock the power of asking questions of your ProQA data and deciphering what it all means.

Thursday, April 18

11:00 am – 12:15 pm
Closing Keynote Session with Awards
General Session

Jerry Overton, President, IAED
Thurl Bailey
Todd Stout, President and Founder, FirstWatch (Todd Stout will have a brief talk before the presentations of the Dr. Jeff J. Clawson Leadership award and Research Poster recipients.)

Make sure to bookend your week by attending the Closing Keynote. You won’t want to miss out on the presentations of the Dr. Jeff J. Clawson Leadership award and Research Poster Winner. We’ll end with a captivating keynote delivered by Thurl Bailey, former NBA player and singer-songwriter, deliver an engaging keynote speech filled with wit and wisdom. Sponsored by: FirstWatch

Academy Analytics Overview by Carlynn (Page) Crampton (7-1/2 minutes)

RQI logo

April 16-18
Gaylord National Harbor Resort
National Harbor, MD
Gaylord National Harbor, MD

See map below for location of our FirstWatch booth.

Navigator 2024 Exhibit Hall Booth 315 and 317