FirstWatch at Pinnacle 2024
Aug. 12-16, 2024 | JW Marriott Beach Resort, Marco Island, FL
We are thrilled to be a Strategic Partner at this year’s Pinnacle conference and are looking forward to connecting with you all!
Stop by the FirstWatch Booth #55/56 and say hi, connect with one of our team members, visit us at the FirstWatch Hospitality Suite #TBD during open hours, or sign up for one of FirstWatch Meetings on Wednesday or Thursday. Full schedule below. Contact Liz at lbogart@firstwatch.net to join our User Meeting, schedule one-on-one time, or if you have any questions.
Join us for our 16th Annual FirstWatch EMS User Update Meeting
Circle Up With FirstWatch
Tuesday, August 13 (Open to everyone)
2:00 pm – 4:00 pm
Location TBD
Todd Stout | Mike Taigman, MA
Our customer/partners lead some of the most data-driven EMS and Fire systems on the planet. They constantly push us to develop new solutions to vexing problems. Please join us to explore what we’ve been doing to:
- Help with hospital wall time
- Improve safety by decreasing the use of lights and siren
- Create custom dashboards using improvement science-driven graphs
- Help safely increase the use of BLS and community paramedics to free up other resources.
- Address opioid overdoses
- And much more
If you’re not yet a FirstWatch customer/partner this session will give you the opportunity to ask the folks who use us about what it’s really like working with us. If you’re already a customer, come learn about the new things we’ve created, explore innovative ways to use what you already have, and share your ideas for what you’d like us to do next. We will provide snacks!
Todd Stout is the founder and CEO of FirstWatch, a Pinnacle Strategic Partner. Mike Taigman, MA, is the Improvement Guide for FirstWatch and was the facilitator for the EMS Agenda 2050 project.
View/download our handouts
Sessions we’ll be in and FirstWatch Suite hours:
Monday Evening Bonus Session:
Unrehearsed Roundtable: Where Ideas Take Shape
7:00 pm – 8:30 pm
Mike Taigman, MA | Todd Stout
Most conference sessions are as carefully planned, constructed, and executed as an orchestral performance or a Rolling Stones concert. This “just in time” educational circle is more like improvisational jazz or a Grateful Dead concert. It’s unplanned, spontaneous, and lots of fun. We never know what will happen. Join us as we discuss whatever matters most to you at the moment. It could be hospital wall times, why annual performance evaluations suck and should be abolished from the planet, how to make field supervision more effective and fun, or anything else you’d like to discuss/learn about. Facilitated by Todd Stout, Founder and President of FirstWatch and Mike Taigman, Improvement Guide for FirstWatch and Assistant Professor UCSF.
Todd Stout is the founder and CEO of FirstWatch, a Pinnacle Strategic Partner. Mike Taigman is the Improvement Guide for FirstWatch and was the facilitator for the EMS Agenda 2050 project.
8:30 pm – midnight: FirstWatch Hospitality Suite Open Hours – We invite you to please stop by our FirstWatch Hospitality Suite #TBD for a beverage, snack, and conversation with our FirstWatch team members in an informal, casual setting.
Tuesday, August 13
16th Annual FirstWatch EMS User Update Meeting
Circle Up With FirstWatch
2:00 pm – 4:00 pm
Location TBD
Todd Stout | Mike Taigman, MA
Our customer/partners lead some of the most data-driven EMS and Fire systems on the planet. They constantly push us to develop new solutions to vexing problems. Please join us to explore what we’ve been doing to:
- Help with hospital wall time
- Improve safety by decreasing the use of lights and siren
- Create custom dashboards using improvement science-driven graphs
- Help safely increase the use of BLS and community paramedics to free up other resources.
- Address opioid overdoses
- And much more
If you’re not yet a FirstWatch customer/partner this session will give you the opportunity to ask the folks who use us about what it’s really like working with us. If you’re already a customer, come learn about the new things we’ve created, explore innovative ways to use what you already have, and share your ideas for what you’d like us to do next. We will provide snacks!
Todd Stout is the founder and CEO of FirstWatch, a Pinnacle Strategic Partner. Mike Taigman, MA, is the Improvement Guide for FirstWatch and was the facilitator for the EMS Agenda 2050 project.
6:30 pm – 8:30 pm: Visit the FirstWatch Booth #55/56 for the Opening Reception
7:00 pm – midnight: FirstWatch Hospitality Suite Open Hours – We invite you to please stop by our FirstWatch Hospitality Suite #TBD for a beverage, snack, and conversation with our FirstWatch team members in an informal, casual setting.
Wednesday, August 14
10:00 am – 4:00 pm: Visit the FirstWatch Booth #55/56
5:00 pm – 6:30 pm: Visit the FirstWatch Booth #55/56 for the evening networking reception
Thursday, August 15
Volatile, uncertain, complex, and ambiguous, or VUCA for short, is used by many organizations to describe the dynamic nature of the environment and in the case of leadership, the skills required for success.
Uncertainty and complexity in EMS are not going away — and confusion will remain part of the mix. The next 10 years will be exceptionally volatile, with many make-or-break system decisions to be made.
To be successful in a VUCA environment Volatility must be tamed by Vision. Uncertainty has to lead to Understanding. · Complexity yields to Clarity. Ambiguity must yield to Action. In this session, Ed Racht, MD will outline strategies for the changing clinical environment, lifelong mentors and coaches Mike Taigman and Jay Fitch, PhD. will describe strategies to prepare for and enhance leadership skills, Bill Sturgeon, MPA former fire chief and city manager will describe unique strategies in the public sector and Anthony Minge, EdD will describe financial strategies and moderate this session.
Facilitated by Anthony Minge, EdD with Jay Fitch, PhD, Ed Racht, MD, Mike Taigman
10:00 am – 1:30 pm: Visit the FirstWatch Booth #55/56
3:45 pm – midnight: FirstWatch Hospitality Suite Open Hours – We invite you to please stop by our FirstWatch Hospitality Suite #TBD for a beverage, snack, and conversation with our FirstWatch team members in an informal, casual setting.
Friday, August 16
Best of Pinnacle 2024: From Concepts and Ideas to Implementable Take Aways
Maria Beerman-Foat | Rob Lawrence
Hundreds of concepts, ideas and solutions get presented each year at Pinnacle. It can almost be overwhelming. This interactive session provides a mechanism to capture some of the best solutions you’ve heard and put them into a take-home action plan.
Speakers: Rob Lawrence, Maria Beerman-Foat
View Recording for the Pinnacle Webinar Series:
Meaningful Improvement Using Data
Recorded May 16, 2023 (Runtime 1 hour)
Some of our team below. Full list attending Pinnacle, below the cutouts…
Terry Fitch
Director of Sales
email
Todd Stout
Founder & President
email
Mike Taigman
Improvement Guide
email
Carlynn Crampton
email
Dave Amaya
Regional Manager
email
Sally Olson-Nelson
Regional Manager
email
Phil Davis
Regional Manager
email
Register for Pinnacle 2024
JW Marriott Beach Resort | Marco Island, Florida
We’re so excited to be here with you at Pinnacle! Are you looking to connect with a specific member of our team while you are here?
Todd Stout, Founder & President
858-395-1728 | tstout@firstwatch.net
Randy Skomsvold, Vice President & COO/CFO
951-312-6800 | rskomsvold@firstwatch.net
Mike Taigman, Improvement Guide
510-593-5730 | mtaigman@firstwatch.net
Debbie Gilligan, Director of Product Development
951-970-1026 | dgilligan@firstwatch.net
Brian McCurdy, Product Designer
619-200-5170 | bmccurdy@firstwatch.net
Katelyn Gilligan, Director of Project Management
951-719-0176 | kgilligan@firstwatch.net
Silvia R. Verdugo, MD, MPH, Medical Director
619-343-0893 | sverdugo@firstwatch.net
Carlynn C. Crampton, Engagement Strategist
385-243-4697 | ccrampton@firstwatch.net
Terry Fitch, Director of Sales
858-444-0622 | tfitch@firstwatch.net
Phil Davis, Regional Manager
727-432-2312 | pdavis@firstwatch.net
Dave Amaya, Regional Manager
913-244-9445 | damaya@firstwatch.net
Sally Olson-Nelson, Regional Manager
727-463-9968 | sallyo@firstwatch.net
Daniel Brown, Product Solutions Owner
559-643-9528 | dbrown@firstwatch.net
Darlene Davis, Senior Data Analyst – IDV
858-733-1609 | ddavis@firstwatch.net
Ben Fecteau, Data Analyst
858-344-1099 | bfecteau@firstwatch.net
Mallie Juergens, Clinical Solutions Specialist
760-920-5485 | mjuergens@firstwatch.net
Crawford Coates, Head of Marketing
619-961-5884 | ccoates@firstwatch.net
Rob Lawrence, EMS Strategist
661-644-7797 | rlawrence@firstwatch.net
Want to schedule a one-on-one meeting with a member of our team in our Hospitality Suite? Please email Katelyn at kgilligan@firstwatch.net to get a time scheduled.