EMS

February 25, 2026Read more...

Pinnacle Webinar Series – Patient Centered EMS Systems, Myth, Reality, and How To

The founding president of the Institute for Healthcare Improvement said, “Most healthcare systems claim to be ‘patient centered. ' I’m here to tell you that’s a lie.” Most EMS systems will say they put patients first, and then have schedules that promote fatigue; peer review QA systems that focus on providers, not patients, and measurement systems that inspire fear. During this interactive webinar, we will explore strategies to build and measure systems that are truly patient-centered.

April 10, 2025Read more...

Paramedic Chiefs of Canada – Burden of Command: Leading Others at the Expense of Yourselves

The session features research highlights as they pertain to the psychological health and well-being of paramedic leaders in Canada, and a showcasing of the results from a recent pilot study with paramedic leaders in Eastern Ontario. Planned activities throughout the session are intended to promote the generation of ideas, the sharing of information.

February 6, 2025Read more...

Paramedic Chiefs of Canada – The Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers

View this in-depth exploration of the innovative Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers. This session is designed for EMS directors, EMS administrators, paramedics, dispatchers, mental health professionals and researchers who are committed to improving the well-being of frontline EMS workers.

October 7, 2024Read more...

NEMSQA Wins Nicholas Rosecrans Award for Reducing Ambulance Crashes with Lights and Siren Initiative

LAS VEGAS, NV (September 18, 2024) – The National EMS Quality Alliance (NEMSQA) was honored as this year’s prestigious Nicholas Rosecrans Award winner for their exceptional work on the Lights and Siren Collaborative. NEMSQA’s initiative has been pivotal in reducing the risks associated with the use of lights and siren in emergency medical services, improving safety for EMS providers and the public while maintaining high standards of patient care.

September 18, 2024Read more...

Election Safety: Risk Assessment and Preparation Webinar

The upcoming presidential election will be a wild adventure for the U.S. (as well as future elections everywhere). In addition to deciding our vote, those of us in emergency services need to prepare for all kinds of election-related disruption. During this webinar, Bill Ott, the Cybersecurity Strategist for FirstWatch, will address: Cybersecurity Threats, Polling Place Safety, Election-Related Violence, Post-Election Unrest, Foreign Interference, and Voter Intimidation and Harassment. Our Data Analyst, Valerie Popovich, will also show you how geofencing and triggers...

August 21, 2024Read more...

Public Health Emergency of International Concern – Mpox Clade I

The likelihood of a large outbreak of Mpox Clade I or I b is low outside of Africa, but isolated cases or outbreaks are possible. This post provides an early alert to First Responder Agencies, especially those that do EMS, to make sure their agency is ready if Mpox should occur in your area, to reduce the risk of responders being exposed to & developing Mpox.  There will be some suggestions for initial preparation for Mpox to get you started....

July 16, 2024Read more...

Pinnacle Webinar Series – Tackling Overdoses with Real-Time Data

Overdoses continue to plague communities throughout the US and Canada. One North American EMS system recently had 245 overdoses in a single day. Identifying, tracking, and mapping overdoses is key to effective intervention. During this engaging session, we explored cutting-edge technology that EMS systems use to tackle this problem in near real-time.

June 22, 2023Read more...

Paramedic Chiefs of Canada – Burnout in EMS: An Evidence-Based Organizational Approach

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

May 16, 2023Read more...

Pinnacle Webinar Series: Meaningful Improvement Using Data

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

April 20, 2023Read more...

At Issue with the Paramedic Chiefs of Canada – A panel discussion on the current state of the Paramedic Workforce

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.