Tag - IAED

January 7, 2022Read more...
Priority Dispatch, Academy Analytics on Computer

Data Driven Decisions for Dispatch – the “Why” of Academy Analytics | January 11, 2022

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

April 14, 2021Read more...
Priority Dispatch, Academy Analytics on Computer

What Academy Analytics Can do for You: What Treasures Are Hiding in Your Data? | May 26, 2021

View Recording Data is key to making informed decisions and strategic improvements. Priority Dispatch Corp. (PDC), the International Academies of Emergency Dispatch (IAED) and FirstWatch, the data analytics and improvement company, teamed up to create Academy Analytics (AA), a program that makes it easy to track, view and use your data, whether for individual team members or the entire emergency call center. From increased preparedness to streamlined workflows to mitigating training issues, you’ll be amazed at how AA can help. Leslie...

October 29, 2020Read more...

Paramedic Chiefs of Canada – Leadership Strategies for Creating Low Stress High Resilience Organizations | October 29th | Recording and Handout

Providing EMS can be inherently stressful. Unfortunately, there are a lot of accidental, unnecessary, artificially created sources of stress that make the experience of working in EMS harder than it needs to be.  In this session, we will explore (and shred) many traditional management practices that cause stress with little or no organizational benefit.

September 24, 2020Read more...

Paramedic Chiefs of Canada – 16th COVID-19 Webinar – The Epicenter: Contemplations on EMS Crisis Standards of Care – September 24th | Recording and Handout

New York City was the epicenter for COVID-19 during March and April 2020.  Amid the overwhelming case load and mortality associated with COVID burdening our health system leaders and frontline providers in EMS were forced to make life and death decisions, often with too little time and too little information.  Dr. Redlener discussed the challenges faced and how we can be better prepared should we face another pandemic surge.

August 21, 2020Read more...

Paramedic Chiefs of Canada – 15th COVID-19 Webinar – EMS Performance in Times of COVID-19: Montreal’s Experience – August 20th | Recording and Handout

Montreal was one of the regions hardest hit by the COVID-19 pandemic in Canada. As the situation progressed, Urgences-santé had to adapt and innovate in order to face this new reality. With the shut down of several links in the prehospital survival chain, the paramedics were left alone to face this invisible enemy.

April 27, 2020Read more...

Paramedic Chiefs of Canada – COVID-19 Webinar – A National Conversation: Part 5 – Community Paramedicine During a Pandemic – April 24th | Recording and Handout

Continuing forward from our reoccurring COVID-19 Webinars, “A National Conversation” where we gather brief “snapshots” of current provincial and/or national states on a variety of pressing topics related to COVID-19. The focus in this webinar was on “Community Paramedics during a Pandemic.”