Conversations That Matter is a virtual roundtable series hosted by FirstWatch. Held monthly, its goal is to provide compelling, relevant, conversations intended to improve people-centered care using data and the science of quality improvement—it’s not your father’s webinar!
Ask a room full of 20 EMS leaders how they measure response time and you’ll get 25 different answers. Knowing what to measure, how to measure, and why to measure something in EMS is quite a challenge. Several national attempts to build standardized EMS quality measures in the past failed to gain significant momentum or […]