FirstWatch at American Ambulance Association (AAA) Conference 2025
June 22 – 24 | Central Bank Center, Lexington, KY
We are looking forward to seeing you at AAA! If you’d like to meet or have any questions, contact one of us that will be attending. Stop by booth #202 to say hi!
View/download our handouts
FirstWatch
FirstPass
RIDES: Risk IDentification for Emergency Services (RIDES)
FirstWatch Fire
Academy Analytics
Helping More Helpers
Interactive Data Visualization (IDV) FAQs
Fire Operations Accreditation/Analytics
Module (FOAM)
Sessions and booth:
Sunday, June 22
Booth Hours
12:00 pm – 6:00 pm
Data-Driven EMS Leadership
11:00 am – 11:50 am
Room 8
Speakers:
Mike Taigman, Improvement Guide, FirstWatch
Carly Strong, Chief Operating Officer, Riggs Ambulance Service, SEMSA
We are swimming in a sea of data from dispatch, electronic medical records, scheduling systems, payroll, and more. Unskilled leaders use data as a weapon to judge, apply pressure, and manipulate. They share it in ways that blame, cause fear, and cause damage to the systems they lead.
Effective leaders use data to empower their teams to make measurable improvements. They display data in ways that people extract accurate meaning at a glance. They know what measures are meaningful and how to assess trends and patterns in valid ways.
In this interactive session, you’ll learn the skills, tips, and tricks for becoming a truly effective data-driven leader.
Monday, June 23
Booth Hours
10:30 am – 4:00 pm
Closing Happy Hour
3:00 pm – 4:00 pm
