FirstWatch at ImageTrend Connect26

FirstWatch at ImageTrend Connect 2026

May 12 – 15 | RiverCentre, Saint Paul, MN

Stop by the FirstWatch exhibit and say hello, see a demo, or ask us any questions.

Todd Stout
Todd Stout
Founder & President
858-395-1728
tstout@firstwatch.net

Mike Taigman
Mike Taigman
Improvement Guide
510-593-5730
mtaigman@firstwatch.net

Dave Amaya
Dave Amaya
Regional Manager
913-244-9445
damaya@firstwatch.net


Find us in these sessions:

Tuesday, May 12

Join us for our FirstWatch User Meeting – Open to Everyone

1:00 pm – 2:30 pm
Rooms TBD

Speakers:
Todd Stout, Founder & CEO, FirstWatch
Mike Taigman, MA, FAEMS, Improvement Guide, FirstWatch
Other FirstWatch Team Members

More than 75 EMS and Fire agencies trust ImageTrend and FirstWatch to drive smarter decisions, improve operations, and enhance patient care. This powerhouse combo—a progressive ePCR, cutting-edge Fire RMS, and custom-built solutions—is making a real impact.

🔥 Join us and discover how agencies like yours are using these tools to:
✅ Automate most of your Quality Improvement review

✅ Optimize fire operations for real, measurable results
✅ Tackle opioid overdoses with data-driven strategies
✅ Slash ambulance wall time and improve hospital flow
✅ Elevate clinical performance at the system level
✅ Safely cut back on lights-and-sirens responses
✅ Match EMS resources to real-time demand
✅ Achieve CPSE Fire Accreditation with confidence
… and much more!

🚑 Who should attend?
If you’re a FirstWatch customer or just curious about how we help agencies like yours, this session is for you!

🔹 Don’t miss this chance to connect, learn, and level up your operations!

Wednesday, May 13

Just-in-Time Leadership Dialogue

3:15 pm – 4:15 pm
Rooms TBD

Speakers:
Joe Graw, Chief Growth Officer, ImageTrend
Mike Taigman, Improvement Guide, FirstWatch

Just-in-Time Leadership Dialogue isn’t a presentation—it’s a live experiment. No slides. No agenda. No pretense that we already know what you need. Together with the audience, we build the session in real time—surfacing the leadership challenges that are actually keeping you up at night: staffing headaches, why performance evaluations feel useless, motivating burned-out teams, and what data leaders should (and should not) be paying attention to. From there, we improvise—drawing on experience, evidence, and sharp dialogue to explore what’s most relevant in the moment. Come curious, skeptical, or frustrated. You’ll leave with clarity, perspective, and a few ideas you didn’t expect.


View/download our handouts

FirstWatch Handout-2023 Thumbnail

FirstWatch

FirstPass-2023 Thumbnail

FirstPass

RIDES Product Sheet Thumbnail

Risk IDentification for Emergency Services (RIDES)

FirstWatch Fire 2023 Thumbnail

FirstWatch Fire

Academy Analytics 12-Pager Thumbnail

Academy Analytics

Helping MORE Helpers Thumbnail

Helping More Helpers

IDV FAQs 2023 Thumbnail

Interactive Data Visualization (IDV) FAQs

FOAM Product Sheet Thumbnail

Fire Operations Accreditation/Analytics
Module (FOAM)

Transform raw data into meaningful information, see how…