Burnout and work-related stress have negative consequences for the EMS professional and their workplace organizations. Addressing the root causes and improving the health and safety of the workforce requires a multi-level approach. In this discussion, we’ll explore drivers of burnout and present research-based strategies to reduce stress.

Setting up a QA/QI program at your EMS agency can feel like a daunting task. Will we review only a percentage of patient care reports and all specialty charts like cardiac arrests or traumas? Or do we have the capability to perform 100% chart review and gather all of the information from our patient care reports? The answer is neither of these. In this workshop, we’ll apply best practices for meaningful quality improvement using the Model for Improvement framework.