20+ Years & 83 CentralSquare Customers

Todd Stout

Todd Stout
Founder & President

The Evolution of our Success Story Helping TriTech (CentralSquare) Customers

In 1998, our founder and president, Todd Stout, left TriTech to start his own custom report development business called Stout Solutions. He wrote reports in Microsoft Access for TriTech and Priority Dispatch customers, and developed and taught TriTech’s report development classes. One of his early projects was to develop a tool for his customer in Kansas City, Missouri that would constantly monitor their TriTech CAD for a statistically significant increase in certain kinds of calls, and automatically send alerts to EMS leadership and the Public Health department. This tool eventually evolved into our core product, FirstWatch, and spawned it’s own company, FirstWatch Solutions, Inc. FirstWatch is based in Carlsbad, California, and since that start in 1998, has grown to over 50 team members, many of whom Todd originally hired at TriTech, and like him, came from public safety. FirstWatch is proud to connect to over 100 different types of software systems, including 9-1-1 phone, Computer-Aided-Dispatch (CAD), Emergency Medical Dispatch (EMD), electronic Patient Care Records (ePCR), Record Management Systems (RMS), as well as related systems such as hospital data, for nearly 500 customer agencies, who serve over 36% of the population of the US and Canada. 83 of those customers use Central Square systems

  1. Alachua County PD, Gainsville, FL
  2. Alexandria Fire Department, VA
  3. Allina Health EMS, St. Paul, MN
  4. AMR – Las Vegas, NV
  5. AMR – Monterey, CA
  6. AMR – Portland, OR
  7. AMR – Riverside County, CA
  8. AMR – Santa Barbara, CA
  9. Anchorage Fire Dept, AK
  10. Arapahoe CO Sheriff, CO
  11. Arlington County Fire Department, VA
  12. Atascocita Volunteer Fire Dept, TX
  13. Austin/Travis County EMS, TX
  14. Baltimore City Fire Department MD
  15. BRETSA, Boulder, CO
  16. Charleston County EMS, SC
  17. Chatham Emergency Services, GA
  18. City of Tulsa, OK
  19. Clark County Fire Alarm Office, Clark County, NV
  20. Columbia/Boone County, MO
  21. ConFire JPA, CA
  22. Contra Costa County Fire & EMS, CA
  23. Cox Health, MO
  24. Cy-Fair Volunteer Fire Department, TX
  25. Durham County EMS, NC
  26. Eastside Fire & Rescue, Issaquah, WA
  27. EMSA, Oklahoma City & Tulsa, OK
  28. Falck Northwest, WA
  29. Fond du Lac, WI
  30. Fresno City Fire Department, CA
  31. Georgetown Fire Department, TX
  32. Gilroy Fire, CA
  33. Glendale Police Department, CO
  34. Greenwood Village PD, CO
  35. Guardian Elite Medical Services, NV
  36. Guilford County EMS, NC
  37. Heartland JPA, CA
  38. Honolulu EMS, HI
  39. Jersey City EMS, Liberty Health, NJ
  40. Johnson County, KS
  41. Kansas City Fire, Kansas City, MO
  42. Littleton Police Dept., CO
  1. Marion County Fire Rescue, FL
  2. Medavie Health Services New Brunswick, Canada
  3. Medical Transportation Coordination Centre (MTCC), Canada
  4. MedicWest Ambulance, Las Vegas, NV
  5. MedStar Mobile Healthcare, Fort Worth, TX
  6. MICCOM, Bergen/Passaic County, NJ
  7. Milpitas Fire, CA
  8. Minneapolis Emergency Communication Center, MN
  9. Mountain Valley EMS, CA
  10. Navicent Health (MCCG), GA
  11. Niagara Regional EMS, Canada
  12. North Comm JPA, San Diego, CA
  13. Northwell Health, NY
  14. Oceanside Police Department, CA
  15. Okaloosa County EMS, FL
  16. Ontario & Chino Valley Fire, CA
  17. Orange County Fire Rescue, FL
  18. Plano Police, Fire & EMS, TX
  19. Prince George’s County, MD
  20. REMSA, Reno, NV
  21. Richmond Ambulance Authority, VA
  23. Rural Metro – Maricopa, AZ
  24. Rural/Metro Sumter County, FL
  25. San Antonio Fire & EMS, TX
  26. San Diego Fire Rescue, CA
  27. San Francisco EMS, CA
  28. San Ramon Valley Fire Protection District, CA
  29. Seattle Fire Department, WA
  30. Stanislaus Regional 911 (MVEMS), CA
  31. Sumter County Fire & EMS, FL
  32. Sunnyvale Fire, CA
  33. Sussex County EOC, DE
  34. Three Rivers Ambulance Authority, IN
  35. Toronto EMS, Ontario, Canada
  36. UC Health EMS, CO
  37. Union County, NJ
  38. Ventura County EMS, CA
  39. WestCom – West Des Moines, IA
  40. Williamson County Emergency Communications, TN
  41. Yolo County EMS, CA

Other FirstWatch Team Members you might remember from TriTech

John Selters

John Selters
Director of Integrations

Debbie Gilligan
Director of Product Development

Terry Fitch

Terry Fitch
Sales Manager

Paul Crosby

Paul Crosby
Senior Software Engineer

Dave Amaya

Dave Amaya
Regional Sales Manager

Stephen Wong

Stephen Wong
Senior Software Engineer

Jon Baker

Jon Baker
Solutions Specialist – Reports Lead

Yvonne Stringer

Yvonne Stringer
Solutions Specialist – OCU Lead

Mercedes Mancuso

Mercedes Mancuso
Manager, HR/Office

Francis Chue

Francis Chue
Software Development Manager

Scott Kraetsch

Scott Kraetsch
Solutions Specialist – Support

Kevin Lee

Kevin Lee
Director of Engineering

Edward Chiu

Edward Chiu
VP – Special Engineering Projects

Jay Bechelli
Project Manager Retired