Tag - Press Releases

FirstWatch and Richmond Celebrate 15 Years Together

The Richmond Ambulance Authority (RAA), was the first EMS agency in the world to implement the first commercial version of FirstWatch, which at the time focused on biosurveillance. RAA and FirstWatch, now an industry leader in public safety data analytics and improvement, are pleased to announce the 15th anniversary of that first installation. Read the full Press Release from RAA

Mike Taigman to Join FirstWatch Team: Will Focus on FirstPass Quality Improvement Tool

Download the PDF Encinitas, Calif. – February 1, 2016 – Starting in April, Mike Taigman will become the newest member of the FirstWatch team, President Todd Stout announced today. “Mike is an industry leader and internationally recognized as an educator, facilitator, consultant and author,” said Stout. “The clinical experience, knowledge and passion for quality improvement he will bring to our team is nothing short of extraordinary.” FirstWatch, based in Encinitas, Calif., began monitoring 911 data in Kansas City, Mo., in 1999. Since...

Richmond (Virginia) Ambulance Authority and FirstWatch Celebrate 12 Years Together

Download the PDF The industry leader in public safety data, FirstWatch® is pleased to announce the 12th anniversary of the company’s founding by Todd Stout, winner of the 2014 Pinnacle EMS Leadership Award and nationally recognized expert in public safety data. Celebrating this milestone with FirstWatch is the Richmond Ambulance Authority (RAA). Twelve years ago this month RAA became the first EMS agency in the world to implement the commercial version of the FirstWatch biosurevillance system. Coming on the heels...

Mountain-Valley EMS Agency Deploys FirstWatch

Mountain-Valley EMS Agency Deploys Real-Time Situational Awareness Monitoring System Download the PDF Mountain-Valley Emergency Medical Services Agency (MVEMSA) is working towards deploying FirstWatch to monitor real-time dispatch data for the five county areas they serve: Alpine, Amador, Calaveras, Mariposa and Stanislaus. MVEMSA Executive Director Richard Murdock says, “The ability to see a complete picture of our system in real-time was the driving force in deploying our FirstWatch system. We are excited to use the FirstWatch system for compliance monitoring, early detection of...

SNOPAC 911 Communications Center on Watch

To ensure that police, fire and emergency medical services in Snohomish County have their fingers on the pulse of the community, the SNOPAC 9-1-1 has deployed FirstWatch to monitor in real-time the roughly 1,500 calls they dispatch each day (more than 600,000 calls in 2013).