Webinars

The upcoming presidential election will be a wild adventure for the U.S. (as well as future elections everywhere). In addition to deciding our vote, those of us in emergency services need to prepare for all kinds of election-related disruption. During this webinar, Bill Ott, the Cybersecurity Strategist for FirstWatch, will address: Cybersecurity Threats, Polling Place Safety, Election-Related Violence, Post-Election Unrest, Foreign Interference, and Voter Intimidation and Harassment. Our Data Analyst, Valerie Popovich, will also show you how geofencing and triggers can enhance your election safety.

Overdoses continue to plague communities throughout the US and Canada. One North American EMS system recently had 245 overdoses in a single day. Identifying, tracking, and mapping overdoses is key to effective intervention. During this engaging session, we explored cutting-edge technology that EMS systems use to tackle this problem in near real-time.

In this webinar we explored strategies for: sharing data with your team in an actionable way, make measurable and meaningful improvements in the things that matter to your community, team, and department, how properly wrangled data can improve your life as a leader, and sizing up your actual performance.

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

In this interactive session, FirstWatch Improvement Guide, Mike Taigman, and incoming National EMS Management Association President, Brooke Burton show you how senior leaders can take ownership of Quality Improvement.

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

The session features research highlights as they pertain to the psychological health and well-being of paramedic leaders in Canada, and a showcasing of the results from a recent pilot study with paramedic leaders in Eastern Ontario. Planned activities throughout the session are intended to promote the generation of ideas, the sharing of information.

View this in-depth exploration of the innovative Preburn Project: Preventing Burnout by Predicting Compromised Wellness in EMS Workers. This session is designed for EMS directors, EMS administrators, paramedics, dispatchers, mental health professionals and researchers who are committed to improving the well-being of frontline EMS workers.

In this session, we consider some of the current research and evidence with respect to what paramedic leaders need to know and what they can do to implement evidence-informed improvements. An evidence-informed framework for crisis care will be shared, along with areas for potential practice change.

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.

Learn what you can do to reduce the use of lights and sirens in your agency. Improve patient and provider safety and more effectively manage your resources.

In this installment, our presenters tackle re-entry tips for connecting with family after a difficult shift, the neuroscience of stress management, and strategies for making relationships work during challenging times.

In this webinar, FirstWatch Improvement Guide and UCSF professor Mike Taigman will share his decades of experience and research into human wellness and longevity, providing attendees with concrete, science-based steps to improve your health and lengthen your life.

This session will offer perspectives on what to know as you develop, implement and manage the many variables of legislations, health orders, collective agreements, policies, etc. on vaccination polices.

HOT (red light and siren) responses put EMS providers and the public at significant risk. Studies have demonstrated that the time saved during this mode of vehicle operation and that reducing HOT responses enhances safety of personnel, with little to no impact on patient outcomes. Some agencies have ‘dabbled’ with responding COLD (without lights and sirens) to some calls, but perhaps none as dramatic as Niagara Region EMS in Ontario, Canada – who successfully flipped their HOT responses to a mere 10% of their 911 calls!