Guiding choices and opening doors: Mentoring revisited
Mentorship comes full circle for EMS leader Mike Taigman, with collaborations in quality improvement and advancing EMS in this EMS1 article.
Response Time Performance Improvement through System Re-design
EMS1 article by David Murphy and Mike Taigman. Riggs/SEMSA Ambulance, in Merced County, California, accomplished faster response times, penalty savings, and improved morale across EMTs, paramedics, and EMS leadership by making changes in policies, training, and practices.
Building a More Effective and Efficient EMS Quality Improvement System
JEMS article by Lane Kilpatrick, quality improvement manager for Community Ambulance in Georgia. FirstWatch automates the QA process and helps to provide immediate feedback to crews and focus on the things that matter to patients.
Data Without Borders
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...
Great learner-centered presentations for EMS presenters
EMS1 article by Mike Taigman. In this article, Mike gives tips on how to captivate your audience by using easy-to-see visuals or following the rule of sevens, while avoiding pitfalls such as using a slide template or panel discussions, just to name a few.
Q&A: Naloxone is not enough
EMS1 article by Mike Taigman and Silvia Verdugo MD, MPH, where Medical Director and Emergency Physician Gene Hern explores the potential for treating patients with opioid use disorder with buprenorphine. Visit website here.
Implementing Change without Breeding Discontent
EMS1 article by Mike Taigman and Heath Wright, featuring an EMS agency success story in improving patient care and service, with financial benefits for the agency and EMS providers. Visit website here.
EMS Agenda 2050
EMS Agenda 2050 is the result of a collaborative and inclusive two-year effort to create a bold plan for the next several decades. The new Agenda for the Future envisions people-centered innovative possibilities to advance EMS systems and is now available to download here. FirstWatch supported the effort by lending out our own Mike Taigman to serve as the facilitator for this important project. Visit website here.
Trends in EMS Continuing Education
FirstWatch Improvement Guide Mike Taigman interviewed about the future of EMS Education! Check out this EMS World article. Visit website here.
EMS Garage at EMS World Expo: Mike Taigman
Listen to this podcast from EMS World, featuring FirstWatch Improvement Guide, Mike Taigman. In this episode Mike talks about using data to improve your system the importance of increasing joy on the job. Visit website here.
How biosurveillance turns opioids-related data into actionable intelligence
PoliceOne article "How biosurveillance turns opioids-related data into actionable intelligence" by By Rob Lawrence, P1 Contributor. See how a customer agency, in Richmond, Virginia, is utilizing the FirstWatch system and turning real-time activity data into actionable intelligence. Of note, the Richmond Ambulance Authority was the first commercial user of the FirstWatch system.
Can Predictive Analytics Help Avert Pittsburgh’s Next Disaster?
Check out this Government Technology article featuring technology industry leaders, including Todd Stout, speak about using tech to spot early warnings for disasters. Read the Full Article Here.
New JEMS article – Executive Institute (XI) Convenes in Hershey, Pennsylvania
What a great experience we had at the XI Leadership Conference by Page, Wolfberg & Wirth in Hershey, PA! Check out this article mentioning Mike Taigman's keynote in this recap of the event in this JEMS article. Read the Latest Column Article Here. Access all Column Articles Here.
New EMS1 Column Post by Mike Taigman – Making your EAP work for your employees
Read the latest post in the Paramedic Chief column via EMS1, "Making your EAP work for your employees" written by our own Improvement Guide, Mike Taigman along with a discussion with Dr. Sara Gilman. Read the Latest Column Article Here. Access all Column Articles Here.
How EMS Can Unleash the Power of Data – JEMS’ Q&A with Todd Stout
Read the latest article in JEMS, "How EMS Can Unleash the Power of Data" featuring a Q&A with our Founder and President, Todd Stout. In this article, Todd speaks about the history of FirstWatch, the power of data, and his optimism for the future. Read the Full Article Here.
New EMS1 Column Post by Mike Taigman – Universal precautions are not just to protect us
Read the latest post in the new Paramedic Chief column via EMS1, "Universal precautions are not just to protect us" written by our own Improvement Guide, Mike Taigman. This column focuses on practices that protect patients as well as health care workers, with some sound practical steps crews can implement immediately. Read the Latest Column Article Here. Access all Column Articles Here.
New EMS1 Column Post by Mike Taigman – EMS policy change and QI: Plan, Do, Study, Act
Read the latest post in the new Paramedic Chief column via EMS1, "Better EMS Performance" led by our own Improvement Guide, Mike Taigman. In this column, Mike highlights the importance of viewing protocol changes through the lens of improvement science. Read the Latest Column Article Here. Access all Column Articles Here.
Reducing Opioid Overdose Deaths Within Communities – A Quality Improvement Perspective
Check out the new publication on the role of EMS in addressing the opioid epidemic. It includes an article by our Improvement Guide, Mike Taigman on using quality improvement principles in Deming's for lenses of Profound Knowledge to decrease deaths and improve recovery for people dealing with opioid addiction: Read the Full Article Here.
A Culture of Quality – Pinellas County (Fla.) EMS implements an effective QI process
See the latest JEMS article on how Pinellas County, Florida utilizes FirstPass as part of their quality improvement process. Written by Mike Taigman & Michael Gerber, MPH, NRP. Read the Full Article Here.
New EMS1 Column Post by Mike Taigman – Q&A: How can leaders identify and help EMS providers who need support?
Read the latest post in the new Paramedic Chief column via EMS1, "Better EMS Performance" led by our own Improvement Guide, Mike Taigman. In this new column, Mike and our FirstWatch team along with our customers and colleagues will share actionable strategies, concepts and ideas to make real improvements. This column draws from Learning Organizations, Systems Thinking, Six Sigma, Lean Thinking, the Institute for Healthcare Improvement and others you will not need to have a black belt to put these ideas...
