Webinar Recording: Richmond Ambulance Authority Uses FirstPass to Enhance QA/QI Process
The Richmond Ambulance Authority is recognized nationally for its innovative approach to quality, continually measuring, analyzing and improving outcomes and processes across the entire organization.
Richmond uses FirstPass® technology to enhance and automate its Total Quality Management system. Rob Lawrence, Richmond’s COO, and his team demonstrate how FirstPass automatically puts each patient care record through a series of tests, comparing documentation and patient care to agency protocols-allowing them to provide near real-time feedback to crews.
