In the Media

Opioids: How the City of Lowell, Massachusetts, is Fighting the Crisis

ICMA article delves into making real improvements within the opioid crisis, featuring our customer and friend Jon Kelley, Director of Operations, Communication, and IT for Trinity EMS, and FirstWatch Clinical Solutions Specialist, Sylvia Verdugo. Written by Audrey Fraizer, Managing Editor, Journal of Emergency Dispatch, International Academies of Emergency Dispatch.

Data Without Borders

Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...

Q&A: Naloxone is not enough

EMS1 article by Mike Taigman and Silvia Verdugo MD, MPH, where Medical Director and Emergency Physician Gene Hern explores the potential for treating patients with opioid use disorder with buprenorphine. Visit website here.

EMS Agenda 2050

EMS Agenda 2050 is the result of a collaborative and inclusive two-year effort to create a bold plan for the next several decades. The new Agenda for the Future envisions people-centered innovative possibilities to advance EMS systems and is now available to download here. FirstWatch supported the effort by lending out our own Mike Taigman to serve as the facilitator for this important project. Visit website here.