In the Media

1st Case of Novel Coronavirus (2019-nCoV) in the United States

IN THE NEWS The CDC and the State of Washington Department of Health in coordination with the Snohomish Health District posted news releases of the first U.S. case of the novel coronavirus that was first identified in Wuhan, China and was reported to the WHO on December 31, 2019.  Most cases were initially associated with a Wuhan Seafood and Animal (dead & alive) Market.  Many of the initial cases were vendors at that market, but there has also been limited human...

Opioids: How the City of Lowell, Massachusetts, is Fighting the Crisis

ICMA article delves into making real improvements within the opioid crisis, featuring our customer and friend Jon Kelley, Director of Operations, Communication, and IT for Trinity EMS, and FirstWatch Clinical Solutions Specialist, Sylvia Verdugo. Written by Audrey Fraizer, Managing Editor, Journal of Emergency Dispatch, International Academies of Emergency Dispatch.

Data Without Borders

Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data and...