Tag - Academy Analytics Webinar

Data Driven Decisions for Dispatch – the “Why” of Academy Analytics | January 11, 2022

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

What Academy Analytics Can do for You: What Treasures Are Hiding in Your Data? | May 26, 2021

View Recording Data is key to making informed decisions and strategic improvements. Priority Dispatch Corp. (PDC), the International Academies of Emergency Dispatch (IAED) and FirstWatch, the data analytics and improvement company, teamed up to create Academy Analytics (AA), a program that makes it easy to track, view and use your data, whether for individual team members or the entire emergency call center. From increased preparedness to streamlined workflows to mitigating training issues, you’ll be amazed at how AA can help....