Paramedic Chiefs of Canada – Trauma Informed Investigative Approaches
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December 4, 2025 | 9:00 am PDT (12:00 pm EDT)
Trauma-Informed Investigative Approaches within Emergency Medical Services (EMS) examines how trauma-informed leadership can be woven into regulatory and investigative processes within paramedic organizations. The research recognizes that traditional investigations—often procedural and compliance-driven—can unintentionally exacerbate trauma for paramedics already at elevated risk of psychological injury. Central to trauma-informed investigations is the understanding that memory and behaviour during stressful interviews are often shaped by trauma responses, which can be misinterpreted as deception. This research seeks to embed empathy, trust, safety, and understanding into investigative practice—preserving investigative integrity while fostering psychological safety, compassion, and meaningful cultural change across EMS organizations.
Gabriele Mroz began her career as an Advanced Care Paramedic and has spent over two decades in prehospital emergency medical services, gaining experience in diverse roles that span frontline patient care, regulatory oversight, and quality initiatives.
After 14 years on the road as a paramedic, Gabriele transitioned into regulatory space, holding positions across all sectors that influenced the professional practice of Ontario paramedics. Her work has included leading patient care and clinical investigations at base hospitals, serving as an investigator with the Ontario Ministry of Health and Ontario land ambulance operators, and as a deputy chief of professional standards and quality assurance initiatives.
Currently, Gabriele works within Clinical Affairs at Ornge Air Ambulance as the Program Lead for Quality Improvement and Standards. She also contributes casually in several regulatory capacities, including facilitating certification reviews for base hospital, land and air ambulance service operators as part of the Ontario Ministry of Health Ambulance Service Review Team. Additionally, she provides expert consultation for civil and criminal proceedings as a paramedic subject matter expert.
Gabriele holds a master’s degree in leadership with a specialization in Healthcare from Royal Roads University. Drawing on her diverse regulatory experience, her research explores trauma-informed and psychologically safe investigative practices within Emergency Medical Service organizations.
PCC Membership Services Webcast
Session date: Thursday, December 4, 2025
Start time: 9:00am Pacific / 12:00pm Eastern
Duration: 1 hour
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For further information visit www.paramedicchiefs.ca
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Webinar Date: December 4, 2025 | 9:00 am PDT (12:00 pm EDT)
