Great review in EMS World by Paramedic Mike Rubin on the webinar we hosted last Thursday featuring The Richmond Ambulance Authority. Rob Lawrence, COO and Tom Ludin, Director of QA/QI did a wonderful job sharing the in's and out's of their Total Quality Management program, and the role FirstPass plays. Read the Review.
The Richmond Ambulance Authority is featured in the July issue of JEMS magazine for their innovative approach to quality, continually measuring, analyzing and improving outcomes and processes across the entire organization. Richmond Ambulance Authority uses FirstPass® technology to enhance and automate its Total Quality Management system. FirstPass automatically puts each patient care record through a series of tests, comparing documentation and patient care to agency protocols—allowing them to provide near real-time feedback to crews. Read the Article.
Join us Thursday, July 23rd at 1 pm PT learn how Northwest Fire District in Arizona has used our FirstWatch tools to improve their agency's performance and operations. Northwest Fire Communications Coordinator, Jim Long will share their FirstWatch story including why they chose FirstWatch, how they used our tools to get re-accredited, the ways in which they are using FirstWatch to monitor compliance to NFPA1221 and 1710 and much more.
Patient Safety Organizations are becoming an integral part of the safety of our our patients and caregivers. For the benefit of your agency and it's people, we highly recommend you learn more about the benefits of joining a Patient Safety Organization(PSO). Being part of a PSO can reduce legal exposure to issues found during your QI process and lead to better, safer, patient care. We are currently aware of two great options: the Center for Patient Safety...
Download the below information in PDF form The World Health Organization is reporting an outbreak of Middle Eastern Respiratory Syndrome caused by the Corona Virus, otherwise known as MERS-CoV. On May 20th, a case of MERS was confirmed in South Korea. The index patient had recently traveled to the Middle East including Qatar, UAE and Bahrain. The patient had sought treatment in Korea for influenza type symptoms at multiple healthcare locations and eventually diagnosed with the virus. There have...
The benefits of real-time & near-real-time feedback As featured in the JEMS Data Supplement, FirstWatch Founder & President Todd Stout and John Tobin, alarm room captain for the Mesa Fire Department and lead educator with the University of Arizona's EPIC project, discuss how taking advantage of real-time feedback from today's modern monitor/defibrillators can improve provider and overall system performance. Read the Article.
We wanted to make you aware of an important national initiative, EMS Compass, one of the largest ever conducted by national Office of EMS, bringing together more than 50 experts in EMS and the science of performance management. In fact, two of them include former FirstWatch Medical Director Alex Garza, MD, Medical Director, and Debbie Gilligan, Product Strategist. Dr. Garza is a featured speaker in a webinar on the initiative, to be held Wed. May 13 at 2:00 pm EST. You...
Members of our FirstWatch team were invited to attend an upcoming webinar on EMS and Medical Essential Legal Issues. As this is an important topic for our industry, we thought many of our customers might find this webinar useful and wanted to share it with you. Please find details and login information for the upcoming webinar below: To facilitate the sharing of key research and analysis on the legal issues impacting emergency medical services (EMS) providers during medical surge or public...
In the last week we have received many urgent requests for FirstWatch information & potential assistance from Fire Departments across the US. These departments have reached out because they were subscribers to a SaaS fire department dashboard system called VineLight, which shut down their subscriber site with a few hours’ notice. While VineLight was not a real-time system like FirstWatch, these departments counted on the information it provided, and the sudden loss of that information could have negative impacts for the departments...
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TriTech and FirstWatch have been business partners for more than a decade since their first interface integration in 2001. With over 50 shared customers across the U.S. & Canada, we brought together common customers to share with you how to get the most from your TriTech CAD data and how it can be integrated with FirstWatch to create powerful, actionable information... in near real-time at your fingertips. Hear best practices from three FirstWatch/TriTech users on how to best optimize the information...
The CDC is awarding a total of $145 million in supplemental funding to the current 62 Public Health Emergency Preparedness (PHEP) cooperative agreement awardees to support accelerated Ebola public health preparedness planning and response. The Ebola supplemental funding budget period and project period are 18 months: April 1, 2015,through September 30, 2016. This funding is intended to support the nation’s public health system and to assure readiness and response capability to respond effectively to Ebola virus disease (EVD) within the community. Funds are intended...
We're so very proud to have our Product Strategist, Debbie Gilligan, as the chair of the Technology Developers Group for the National Association of State EMS Officials new national EMS performance measures project. Debbie will be helping to ensure that the benchmarks established can actually be measured using the electronic patient records systems currently available. Read the Article
The Journal of Emergency Medicine Services (JEMS) recently featured our Mobile App for iOS and Android devices. With 24-7-365 access to your data, these Apps allows you to monitor in near real-time your public safety and public health performance, operational and clinical compliance data, all at your finger-tips.
