Pinnacle Webinar Series – Rethinking EMS: Balancing Innovation and Patient Safety

Registration coming soon

With staffing challenges, concerns about the dangers of lights and siren, new contracting models, and the pressure for EMS to evolve many systems and have or are considering big changes. Adding BLS units, nurse advice lines, and telehealth are a few of the many options on the table. The big fear with any significant change is that we could miss a critical patient and send them a BLS crew non-emergent or to nurse advice when they really need a lifesaving ALS treatment.

In this webinar you’ll learn how to think about these strategic challenges through the lens of data and probability. You’ll learn how to predict the real impact of change to minimize the risk while maximizing the benefits.

Presenters:

Mike Taigman, MA, FAEMS, FirstWatch Improvement Guide

A former paramedic, Mike has authored more than 600 articles in professional journals and worked with emergency services and healthcare organizations in 49 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. He teaches improvement science as an Assistant Professor in the University of California San Francisco’s MS in Healthcare Administration and Interprofessional Leadership and as an Adjunct Professor in UMBC’s MA in Emergency Health Services Management. Mike has been recognized with some of the industry’s top awards, including the Keith Neely Award for Outstanding Contributions to the National Association of EMS Physicians, the Faculty Mentor of the Year by the Students of the UCSF Graduate Division, and the EMS Visionary Award from the American Ambulance Association for lifetime achievement.

Chris Carlson, EFO, FirstWatch Senior Product Manager

Chris is a former paramedic, firefighter, and Fire Chief, but In addition to his field experience, Chris has held a variety of leadership roles including serving as a Board Member of the League of California Cities and California Fire Chiefs Association, Chief Operations Officer at Transcare, and Vice President of Xerox Corporation. Chris holds both an MBA and Bachelor’s Degree from University of Redlands and an Executive Fire Officer Certification from the National Fire Academy. He has significant entrepreneurial and venture capital experience, working in a leadership role with two different financial services firms.

Daniel Brown, Product Solutions Owner

Daniel worked for eight plus years in a variety of positions in EMS, like volunteer firefighter/EMT, pay-per call EMT, and dispatcher, he then moved his focus to data where he became the EMS Data Specialist at his local EMS agency for twelve and a half years before coming to FirstWatch. As Product Solutions Owner, Daniel now specializes in Report development for FirstWatch customers.

Webinar Date: May 20 | 11:00 am – 12:00 pm PT