Blog

June 5, 2024Read more...

Celebrating Pride Month at FirstWatch: Honoring Our LGBTQ+ Team Members

As we step into June, FirstWatch is proud to celebrate Pride Month, a time dedicated to honoring the vibrant and diverse LGBTQ+ community. This month serves as a powerful reminder of the importance of inclusion, acceptance, and the ongoing struggle for equality. At FirstWatch, we believe that our strength lies in our diversity. Our LGBTQ+ team members are integral to our success, bringing unique perspectives, creativity, and passion to our workplace. We are committed to fostering an environment where everyone...

November 3, 2023Read more...

Orange County Fire Authority: Leading with Data

Transparency is good. But data without context can mislead. How OCFA leverages data to tell a more complete story. “A critical component of our work is accurately identifying and describing the problems we face as a fire department and as a community,” says Orange County Fire Authority Chief Brian Fennessy. “Once we’ve identified a problem, then we can address it.” The bigger and more complex those challenges, the more important it is to convey them accurately. For Fennessy and OCFA, this begins...

August 9, 2023Read more...

CPSE – FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

August 2, 2023Read more...
A photo of Lake Stevens (Wash.) PD with children at the lake at an event called Pops with Cops, which provides popsicles to local children.

Keeping Ahead of the Crowd

How Lake Stevens (Wash.) PD continues to innovate, despite staffing challenges Chief Jeffrey Beazizo of the Lake Stevens, Wash., Police Department needs to keep informed in order to keep his community and officers safe. “If something big happens,” he says, “I want to know immediately. With FirstWatch, I get alerted through CAD triggers on my phone as soon as that call comes through. “It’s obviously not every call I need to be alerted to,” he says. “But major crimes and Priority...

June 22, 2023Read more...

Paramedic Chiefs of Canada – Burnout in EMS: An Evidence-Based Organizational Approach

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

May 16, 2023Read more...

Pinnacle Webinar Series: Meaningful Improvement Using Data

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

April 20, 2023Read more...

At Issue with the Paramedic Chiefs of Canada – A panel discussion on the current state of the Paramedic Workforce

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.