Blog

Orange County Fire Authority: Leading with Data

Transparency is good. But data without context can mislead. How OCFA leverages data to tell a more complete story. “A critical component of our work is accurately identifying and describing the problems we face as a fire department and as a community,” says Orange County Fire Authority Chief Brian Fennessy. “Once we’ve identified a problem, then we can address it.” The bigger and more complex those challenges, the more important it is to convey them accurately. For Fennessy and OCFA, this begins...

CPSE – FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

Keeping Ahead of the Crowd

How Lake Stevens (Wash.) PD continues to innovate, despite staffing challenges Chief Jeffrey Beazizo of the Lake Stevens, Wash., Police Department needs to keep informed in order to keep his community and officers safe. “If something big happens,” he says, “I want to know immediately. With FirstWatch, I get alerted through CAD triggers on my phone as soon as that call comes through. “It’s obviously not every call I need to be alerted to,” he says. “But major crimes and Priority...

Paramedic Chiefs of Canada – Burnout in EMS: An Evidence-Based Organizational Approach

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

Pinnacle Webinar Series: Meaningful Improvement Using Data

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

At Issue with the Paramedic Chiefs of Canada – A panel discussion on the current state of the Paramedic Workforce

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.

Updates for Seasonal Influenza (Flu) for 2022–2023

After a couple of Flu Seasons that were extraordinarily mild, Seasonal Flu is back with a vengeance. It’s starting early and all indications point to a very active Season.  The FirstWatch Intelligence Page (HIP) has updated Flu Resources, both in written documents, as well as links to outside resources for quick reference. Hopefully, these resources, as well as Weekly Flu Summaries of Flu Activity for the US and Canada, as well as globally, will help navigate this Flu season for your...

Be Careful with Fentanyl but Don’t Be Afraid to Treat

The Media, and now TV shows & movies, are representing any response from First Responders (EMS, Fire, Law Enforcement) as at risk for their own overdoses, should they even be in proximity to fentanyl.  This is partly due to the fact that there are reports of First Responders becoming symptomatic when on the scene where fentanyl is suspected or found, sometimes delaying critical patient care. This article looks at the current literature and expert guidance to explore the actual continuum of...

Chemical, Biological, Radiological, and Nuclear Resources for First Responders

There has been increased concern about both domestic and international terrorism throughout the world. There are also natural disasters and accidental events, such as chemical releases or theft/loss of radioactive isotopes from construction sites or hospitals, occurring all around the country. One thing is clear, First Responders are almost always going to be first in on any of these incidents, except for those on the scene as the incident is occurring, looking for help. First Responders can, with the correct training,...