FirstWatch News

Medic2Medic Podcast Features Todd Stout

FirstWatch President Todd Stout was recently interviewed by long-time industry friend Steven Cohen, the current EMS Chief at Cary Area EMS. In addition to working as an EMS Chief, Steven runs his own podcast, Medic2Medic. It was honor for Todd to be featured on the podcast as an individual who made an impact on Steven’s career, and to share with you folks some of those who made an impact on Todd's career. Listen to the interview below! Listen...

Webinar Recording: Northwest Fire District Uses FirstWatch to Improve Performance

Our team had the pleasure of having a visit with Jim Long, Communications Coordinator at Northwest Fire District, AZ while he was in San Diego this week for the ESRI user conference. In this webinar Jim shares how their team uses our FirstWatch tools to improve their agency's performance and operations. He covers everything from how they purchased FirstWatch via Grant money, how they used our tools to get re-accredited, and the ways in which they are using FirstWatch to...

Webinar Recording: PSO's and EMS – EMERG

Patient Safety Organizations are becoming an integral part of the safety of our our patients and caregivers. For the benefit of your agency and it's people, we highly recommend you learn more about the benefits of joining a Patient Safety Organization (PSO). Being part of a PSO can reduce legal exposure to issues found during your QI process and lead to better, safer, patient care. We are currently aware of two great options: the Center for Patient Safety and Emergency...

Webinar Recording: PSO's and EMS – Center for Patient Safety

Patient Safety Organizations are becoming an integral part of the safety of our our patients and caregivers. For the benefit of your agency and it's people, we highly recommend you learn more about the benefits of joining a Patient Safety Organization (PSO). Being part of a PSO can reduce legal exposure to issues found during your QI process and lead to better, safer, patient care. We are currently aware of two great options: the Center for Patient Safety and Emergency...

Webinar Recording: Richmond Ambulance Authority Uses FirstPass to Enhance QA/QI Process

The Richmond Ambulance Authority is recognized nationally for its innovative approach to quality, continually measuring, analyzing and improving outcomes and processes across the entire organization. Richmond uses FirstPass® technology to enhance and automate its Total Quality Management system. Rob Lawrence, Richmond's COO, and his team demonstrate how FirstPass automatically puts each patient care record through a series of tests, comparing documentation and patient care to agency protocols-allowing them to provide near real-time feedback to crews. Register Now to View Recording.

Webinar Thursday: Northwest Fire District, AZ

Join us Thursday, July 23rd at 1 pm PT learn how Northwest Fire District in Arizona has used our FirstWatch tools to improve their agency's performance and operations. Northwest Fire Communications Coordinator, Jim Long will share their FirstWatch story including why they chose FirstWatch, how they used our tools to get re-accredited, the ways in which they are using FirstWatch to monitor compliance to NFPA1221 and 1710 and much more.  

Webinars this week: Patient Safety Organizations and EMS

Patient Safety Organizations are becoming an integral part of the safety of our our patients and caregivers. For the benefit of your agency and it's people, we highly recommend you learn more about the benefits of joining a Patient Safety Organization(PSO). Being part of a PSO can reduce legal exposure to issues found during your QI process and lead to better, safer, patient care. We are currently aware of two great options: the Center for Patient Safety...

Webinar Features EMS Compass Call for Measures

We wanted to make you aware of an important national initiative, EMS Compass, one of the largest ever conducted by national Office of EMS, bringing together more than 50 experts in EMS and the science of performance management. In fact, two of them include former FirstWatch Medical Director Alex Garza, MD, Medical Director, and Debbie Gilligan, Product Strategist. Dr. Garza is a featured speaker in a webinar on the initiative, to be held Wed. May 13 at 2:00 pm EST. You...

FirstWatch Steps Up to Help Fire Departments with Real-time Fire Intelligence

In the last week we have received many urgent requests for FirstWatch information & potential assistance from Fire Departments across the US. These departments have reached out because they were subscribers to a SaaS fire department dashboard system called VineLight, which shut down their subscriber site with a few hours’ notice. While VineLight was not a real-time system like FirstWatch, these departments counted on the information it provided, and the sudden loss of that information could have negative impacts for the departments...

Webinar – Make the Most of Your TriTech CAD Data with FirstWatch

TriTech and FirstWatch have been business partners for more than a decade since their first interface integration in 2001. With over 50 shared customers across the U.S. & Canada, we brought together common customers to share with you how to get the most from your TriTech CAD data and how it can be integrated with FirstWatch to create powerful, actionable information... in near real-time at your fingertips. Hear best practices from three FirstWatch/TriTech users on how to best optimize the information...

Debbie Gilligan to Chair Technology Developers Group for NASEMSO National EMS Performance Measures Project

We're so very proud to have our Product Strategist, Debbie Gilligan, as the chair of the Technology Developers Group for the National Association of State EMS Officials new national EMS performance measures project. Debbie will be helping to ensure that the benchmarks established can actually be measured using the electronic patient records systems currently available. Read the Article

FirstWatch Mobile App 2014 EMS World Innovation Award Winner

Did you know that the FirstWatch mobile App for iOS and Android was chosen as one of EMS World's top twenty Innovations of 2014? Out of a very competitive field of over 90 entries this year, our App was chosen to be recognized! Our mobile app is the first of its kind that allows EMS teams to monitor, analyze and display user-defined criteria from CAD, ePCR, ProQA, RMS or even Hospital ED data systems.

International Webinar Discussion on Ebola

The second webinar held on Thursday October 16th included special guests Dr. Jeff Clawson and Dr. Conrad Fivaz of IAED, who explained the newly updated ProQA Emerging Infectious Disease tool, Lloyd Rupp Jr., EMS Chief Omaha Fire Department, and Dr. John Lowe, Director for Public Health Training and Exercise Programs for the the Center of Bio Preparedness Education at the University of Nebraska Medical Center (UNMC) who discussed their experience in the transportation of two Ebola patients. The Paramedic Chiefs of...